A comparison of the collaborative information retrieval behaviour of two design teams

Bruce, Harry; Fidel, Raya; Pejtersen, Annelise Mark; Dumais, Susan T.; Grudin, Jonathan; Poltrock, Steven E.

doi:10.1080/14716310310001631499

Cited by 78 publications

(50 citation statements)

References 2 publications

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“…To successfully accomplish their work, team members must collaborate with each other efficiently and effectively. One important aspect of the team's work is seeking information [5]. Yet, we have little understanding of collaborative information seeking practices [6,7].…”

Section: Introductionmentioning

confidence: 99%

A survey of collaborative information seeking practices of academic researchers

Spence

Reddy

Hall

2005

Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work - GROUP '05

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Information seeking and management practices are an integral aspect of people's daily work. However, we still have little understanding of collaboration in the information seeking process. Through a survey of collaborative information seeking practices of academic researchers, we found that researchers reported that (1) the lack of expertise is the primary reason that they collaborate when seeking information; (2) traditional methods, including face-to-face, phone, and email are the preferred communication mediums for collaboration; and (3) collaborative information seeking activities are usually successful and more useful than individually seeking information. These results begin to highlight the important role that collaborative information seeking plays in daily work.

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Section: Introductionmentioning

confidence: 99%

A survey of collaborative information seeking practices of academic researchers

Spence

Reddy

Hall

2005

Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work - GROUP '05

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“…Case, 2007;Bruce et al, 2003;Fidel et al, 2000;Hyldegård, 2006a;Limberg, 1998;Prekop, 2002;Reddy & Jansen, 2008;Sonnenwald & Pierce, 2000). To further explore the complexity of the uncertainty concept this paper looks into the social dimension of uncertainty, but in addition to the cognitive, personal and work task dimension of uncertainty.…”

Section: Introductionmentioning

confidence: 99%

Uncertainty Dimensions of Information Behaviour in a Group Based Problem Solving Context

Hyldegård

2009

NORIL

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This paper presents a study of uncertainty dimensions of information behaviour in a group based problem solving context. After a presentation of the cognitive uncertainty dimension underlying Kuhlthau's ISP-model, uncertainty factors associated with personality, the work task situation and social settings are introduced. These different dimensions of uncertainty are explored in a longitudinal case study of three groups of LIS students (two groups with tree females and one group with three females and one male) while they were preparing a project assignment. It is explored to what extent group members' experiences of uncertainty differ from the individual information seeker in Kuhlthau's ISP-model, and how this experience may be related to personal, work task and social factors. A number of methods have been employed to collect data on each group member during the assignment process: a demographic survey, a personality test, 3 process surveys, 3 diaries and 3 interviews. It was found that group members' experiences of uncertainty did not correspond with the ISP-model in that other factors beyond the mere information searching process seemed to intermingle with the complex process of knowledge construction and meaning making. Personal factors and work task factors also caused manifestations of uncertainty, though under strong influence from social factors like familiarity with other group members and the group work process. It is concluded that the uncertainty concept is a multi-dimensional phenomenon, which should not be studied out of context. On the other hand, this complexity of the uncertainty concept also represents a methodological and practical challenge to the researcher as well as the practioner.

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“…In a collaborative setting, individuals coordinate their efforts in order to advance group-level objectives (Annett et al, 2000;Waller et al, 1999). Prior research on group work has identified factors such as complexity of the collective task (e.g., McGrath, 1984;Vakkari, 1999), communication patterns and work activities (Bruce et al, 2003) and spatio-temporal location of group members as relevant to group processes and outcomes (Johnson, 2003;Savolainen, 1999). In sum, these studies point to the need for a proper understanding of the distribution of information among group members in order for the group to be effective in achieving their collective goal.…”

Section: Group Information Foragingmentioning

confidence: 99%