A Comparison of Skills Necessary for Successful Careers for American and Russian Hospitality Students Upon Graduation

Important competency requirements for managers in the hospitality industry

“…Results derived from the current study's factor analysis suggest a general confirmation of earlier research findings associated with important competencies for hospitality managers (Annaraud, 2006;Breiter and Clements, 1996;Brownell, 2004;Chung-Herrera et al, 2003;Gilbert and Guerrier, 1997;Gursoy and Swanger, 2005;Kay and Moncarz, 2004;Kay and Russette, 2000;Perdue et al, 2001;Raybould and Wilkins, 2006;Tas, 1988;Tas et al, 1996;Tesone and Ricci, 2005). The six factors identified by factor analysis were interpersonal skills, supervisory skills, hospitality skills, leadership, communication skills, and food and beverage management skills.…”

“…On the other hand, the students considered information management, conceptual, analytical, and oral communication skills more important than the managers. Annaraud (2006) offered a cross-cultural comparison between American and Russian students, faculty, and employees in the hospitality industry on perceptions of necessary skills for hospitality graduates to achieve a successful career. Across both countries, human relations skills were identified as the most important competency that hospitality managers should acquire.…”

A comparison of graduating seniors who receive job offers and those who do not according to hospitality recruiters’ selection criteria

“…Their content analyses of 14 interviews with 22 purposefully selected hospitality recruiters/managers suggest that leadership, relevant job experience, person-organization and person-job fit, and personality are the most influential factors in recruiters' hiring decisions. Annaraud (2006) compared the necessary skills for successful careers between American and Russian hospitality students and made suggestions to help Russian educators improve their curricula. Horne and Lu (2006) used a student sample in Taiwan, and Ogbeide (2006) conducted a study in a hospitality program in the U.S.…”

Developing a competency model for private club managers

“…When developing a certification designation for managers, it is important to understand what knowledge, skills, and attributes are important for success in that particular industry. Competency-based education has also been used within hospitality curriculum as a means to examine if students were prepared for the workforce upon graduation (Tesone and Ricci, 2005;Raybould and Wilkins, 2005;Lowry and Flohr, 2005;Cho et al, 2006;Annaraud, 2006) 2.3. Competency use in the private club industry Club managers are viewed as the link between the board of directors and the staff.…”