A Comparison of Response Rate, Response Time, and Costs of Mail and Electronic Surveys

Who Teaches Information Literacy Competencies? Report of a Study of Faculty

“…In comparison, response rates for other surveys of faculty reported recently in the literature ranged from 15% to 52% (Bury 2011;National Study;Shannon and Bradshaw 2002;Cook, et al, 2000;Park and Denson 2009;Briggs and Pehrsson 2010).…”

How to Increase Response Rates When Surveying Hospitality Managers for Curriculum-Related Research: Lessons from Past Studies and Interviews with Lodging Professionals

“…A noted obstacle to obtaining this information is low response rates, particularly when surveying lodging professional. While web-based surveying is gaining popularity due to decreased associated costs and turn around time (Shannon & Bradshaw, 2002), it is not yet well documented in the lodging literature. In addition, it is important to recognize mail and web-based surveys may serve different purposes and use in research is based on many variables including sample, research purposes, and research budget.…”

“…Several benefits and pitfalls have been associated with using Internet-based surveys. Decreased costs and improved turn around time are benefits of Internet-based surveys (Shannon & Bradshaw, 2002). Litvin and Kar (2001) pointed out problems of sample bias and logistical problems while Cole (2005) found lower response rates with web surveys as compared to mail surveys.…”

An examination of social presence in an online learning environment.

“…This affords the opportunity for a sampling approach to survey as many identifiable targets as possible (Bradley, 1989); particularly if only one organization is involved (Simsek & Veiga, 2001). Shannon and Bradshaw (2002) reported that, although some researchers using electronic surveys have achieved response rates as good or better than traditional mail and telephone surveys, most have found electronic survey response rates to be lower.…”