“…Downloaded by [University of Exeter] at 18:56 13 August 2015 results have application in the overlapping domains of instruction in computer programming (Mayer,198 l), implementing man-machine dialogue (Good et al, 1984;Martin 1973), end-user computing by nontechnical users (Rockart, 1979), and, in particular, software psychology (Badre & Shneidennan, 1982;Eastman, 1982;Gannon & Hornung, 1975;Glorfeld & Palko, 1988;Mayer, 1979;Ramsey, Atwood, & VanDoren, 1983;Shiel, 1981;Sime, Green, & Guest, 1973;van Merrienboer, 1988). The next section presents a brief review of related literature.…”