A Comparative Study of Sentiment Analysis Methods for Detecting Fake Reviews in E-Commerce
Maneerat Puttarattanamanee,
Laor Boongasame,
Karanrat Thammarak
Abstract:The popularity of the e-commerce system has increased, especially under the COVID scenario. Consumer product reviews from the past have had a significant impact on influencing consumers' purchasing decisions. Fake reviews—those written by humans and computers that engage in dishonest behavior—are consequently generated to increase product sales. The fake reviews hurt consumers and are dishonest. The goal of this research is to examine and evaluate the performance of various methods for identifying fake reviews… Show more
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.