“…Pertaining to online shopping, several factors affect consumer preference and buying behavior. As aforesaid in the previous section, based on the relevant literature, technology adoption theories/models and research design, the six most relevant attributes including web interactivity (Wang, 2010;Dholakia and Zhao, 2009;Zhao and Dholakia, 2009), e-word of mouth (e-WOM) (Choi et al, 2017;Christodoulides et al, 2012), perceived risk (Soto-Acosta et al, 2014;Kim and Lennon, 2013;D'Alessandro et al, 2012), brand loyalty (Ong et al, 2017;Ferreira and Coelho, 2015;Nguyen et al, 2011), ORM (Ye and Cheong, 2017;Nicoli and Papadopoulou, 2017;Hutchins, 2016) and price (Wong and Wei, 2018;Arora and Aggarwal, 2018;Gehrt et al, 2012) were identified.…”