A comparative analysis of carbon emissions from online retailing of fast moving consumer goods

Loon, Patricia van; Deketele, Lieven; Dewaele, Joost; McKinnon, Alan Campbell; Rutherford, Christine

doi:10.1016/j.jclepro.2014.06.060

Cited by 177 publications

(169 citation statements)

References 21 publications

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“…However, Mokhtarian [45] argued that the complete substitution is not likely, as groceries form only a part of the goods bought. Van Loon et al [38] concluded that it is not easy to calculate the real environmental impact of e-commerce, as there are multiple interactions that need to be addressed, such as shopping frequency, transport modes and relative distances between shops and consumers.…”

Section: Conclusion and Discussionmentioning

confidence: 99%

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The Research Topics on E-Grocery: Trends and Existing Gaps

2019

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The aim of this paper is to analyse through a systematic literature review the main topics studied on a relatively new concept: e-grocery. This study examines the existing literature through the use of some interactive Scopus applications with the goal to provide: (1) a better understanding of the main topics that have been analysed up to now; (2) the principal methodologies that have been used; and (3) the challenges that still exist as well as literature gaps. First, we provide a summary of what has been previously researched in the field, analysing the trends regarding time, sources, authors, countries and document types. Then, tokenization, and a natural language process (NLP) that applies the Latent Dirichlet Allocation (LDA) method, is used to extract the main topics in the field. We obtain that the research topics in the discipline have always been linked with technological changes, innovation and diffusion, and environmental effects have been a cornerstone since the origin of the field. In comparison with other fields in transport economics, we notice that experimental design and choice modelling are not very popular. As a step towards future research, we propose an integrative framework for e-grocery consumer behaviour that starts from the Engel–Kollat–Blackwell (EKB) model.

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Section: Conclusion and Discussionmentioning

confidence: 99%

“…In the paper by van Loon et al [38], it was shown that online retailing could lower the environmental impacts of shopping under given circumstances. Indeed, the study encouraged consumers to reduce complementary shopping trips and maximise the number of items per delivery.…”

Section: A the Main Topics Of The Documentsmentioning

confidence: 99%

The Research Topics on E-Grocery: Trends and Existing Gaps

2019

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“…Similarly, home delivery can done by using other means of transport that do not emit carbon dioxide in urban centers, for example, using public transport such as trams [73]. This will give possible benefits to the environment and society [74]. Turning negative impacts into positive impacts will lead to more sustainable e-commerce and ecology.…”

Section: E-commerce and Environmental Economic And Social Sustainabimentioning

confidence: 99%

“…In this dimension, it is a concern how e-commerce will impact on consumers in a positive way. Consumers want better health, a green environment, and socially responsible communities in the daily conduct of online business activities [74]. In addition, one cannot forget CSR (Corporate Social Responsibility) and business ethics in day-to-day activity [81].…”

Section: E-commerce and Environmental Economic And Social Sustainabimentioning

confidence: 99%

Achieving Sustainable E-Commerce in Environmental, Social and Economic Dimensions by Taking Possible Trade-Offs

et al. 2018

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The Internet revolution has led to the advancement of online business all over the world. The environmental, social, and economic aspects are significant to the e-commerce sector, on both the retailer and consumer sides. It cannot be over-emphasized how important the sustainability of e-commerce in all three dimensions is. E-commerce will allow consumers to shop online easily, at any hour of the day, using secure payment systems; furthermore, trust in retailers’ websites is of paramount importance to consumers. This calls our attention to the gap in previous studies, and consequently, the purpose of this study is to fill the gap, to ensure sustainable e-commerce in three dimensions; environmental, social, and economic. The question and aim under investigation are: How to integrate three dimensions into e-commerce to ensure that sustainability is achieved now and for future generations, while thriving as an industry? Collaboration is required, and all stakeholders in the virtual market must take appropriate responsibility. The methodology adopted is a review of previous studies done on each individual dimension of sustainability, since no joint studies have been carried out and integrated into the same literature framework. Furthermore, a case study involving companies in Kenya and Jordan is used in order to collect empirical data. The findings of the study show that: First, integration is essential for the sustainability of e-commerce in its three dimensions; second, trade-offs must be taken in the various dimensions in order for companies to realize sustainable e-commerce. This will go in hand with the realization of the maximum benefits of integrating the three dimensions in e-commerce to make it more sustainable. In conclusion, by applying these aspects of sustainability in e-commerce, it is clear that everyone wins. This is achieved by improving and safeguarding the quality of life by protecting the environment, preserving natural resources, and maintaining and sustaining the economy. The implications of the study are that, in order to make e-commerce more sustainable, to make decisions and take action, social/environmental/economic aspects must be considered as a fundamental element, and must be treated as a group and not separately as in previous studies. In this way, we can realize greater benefits, not only in online business sustainability, but also in policy-making and environmental protection, while companies will create economic value as well as avoiding labor unrest.

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“…Consumers are fighting for better health, ecological environment, and corporate social responsibility in their neighborhoods [70]. Therefore, an important element here is also corporate social responsibility (CSR), i.e., the concept that enterprises, at the stage of strategy building, take into account social interests and environmental protection as well as relations with various stakeholder groups [71].…”

Section: E-commerce Vs Sustainable Developmentmentioning

confidence: 99%

How to Make E-Commerce More Successful by Use of Kano’s Model to Assess Customer Satisfaction in Terms of Sustainable Development

Ingaldi

Ulewicz

2019

Sustainability

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Personalization, mobility, deliveries on the same day, and perhaps artificial intelligence—all of these elements will shape e-commerce in the near future. It is necessary to consider what features and standards online shops will have to meet in order to achieve success and to adapt to the changing preferences and requirements of the customer and their awareness of the perception of the environment through the prism of, for example, sustainable development. This means there is a need to specify a set of attributes that will influence the decision to use the services of a given e-shop. Despite all efforts, many online shops fail because they do not meet the expectations of customers. At the same time, meeting customer expectations is a big challenge for newly emerging e-shops. There are many studies on sustainable development in e-commerce, but there is no specific methodology for e-shop design, especially in the aspect of sustainable development. The authors propose a methodology based on Kano’s model and customer satisfaction to explore customers’ stated needs and unstated desires and to divided them into different groups with different impacts on customer satisfaction. In this paper, a case study on the attributes of customer satisfaction for a newly opened e-shop with organic products, which is to operate in the countries of Central Europe and takes into account selected assumptions of sustainable development, was presented. The research took the form of an original (authorial), universal survey that can be used in other similar research. A total of 1069 correctly completed surveys were taken into account for the analysis. Respondents indicated 16 must-have features for the e-shop in order to make customers benefit from its services and 11 one-dimensional features that will determine the level of customer satisfaction. Among the must-have features, there were those related to sustainable development, which indicates the environmental awareness of potential customers. The obtained results were given to the management of the research e-shop and were included during the design of its operation. After one to two years of e-shop operation, the results will be verified.

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A comparative analysis of carbon emissions from online retailing of fast moving consumer goods

Cited by 177 publications

References 21 publications

The Research Topics on E-Grocery: Trends and Existing Gaps

The Research Topics on E-Grocery: Trends and Existing Gaps

Achieving Sustainable E-Commerce in Environmental, Social and Economic Dimensions by Taking Possible Trade-Offs

How to Make E-Commerce More Successful by Use of Kano’s Model to Assess Customer Satisfaction in Terms of Sustainable Development

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