A Community-Pharmacy-Based Callback Program for Antibiotic Therapy

Drug-related problems at discharge: results on the Spanish pharmacy discharge programme CONSULTENOS

“…For this reason follow-up phone calls are considered a simple and inexpensive intervention tool that can identify new improvement opportunities, as reported by other authors such as Westfall and Narducci. [17] The high rate of DRPs at discharge that were related to medication discrepancies is consistent with other studies, which have shown that about 50% of discharged patients may have at least one unintended discrepancy. [18] However, medication reconciliation is not enough to optimize the therapeutic regimen.…”

“…This could be due to the fact that patients may have problems in starting their treatment despite the educational intervention received or because the pharmacist was not able to identify all the problems in the patient's profile at discharge. For this reason follow‐up phone calls are considered a simple and inexpensive intervention tool that can identify new improvement opportunities, as reported by other authors such as Westfall and Narducci [17] …”

Can we document the practice of dispensing? A systematic review

“…After reading the abstracts, 336 articles were preselected for the evaluation of full text. At the end of the article selection process, 26 articles met the specific inclusion criteria. Figure illustrates the progressive selection of the studies used for this review.…”

“…All selected studies were published after 1990. Of the 26 studies, 14 studies 27,[30][31][32][33][34][35][36][37][38][39][40][41][42] were implementation/evaluation of an instrument of documentation during research, nine studies [43][44][45][46][47][48][49][50][51] documented data for research, and only three studies [52][53][54] addressed documentation as part of the working process in dispensing practice.…”

“…Of the 26 articles that met the specific inclusion criteria, 16 articles [31][32][33][34][35][36][38][39][40]42,[44][45][46][47][48]51 were from Europe, seven articles 27,37,38,41,49,50,54 were from Oceania, and three articles 43,52,53 were from North America. The majority of the articles did not describe the type of design.…”