A communications framework for extended enterprise performance measurement

Folan, Paul; Higgins, Paul; Browne, Jim

doi:10.1080/09511920500340858

Cited by 11 publications

(7 citation statements)

References 34 publications

(29 reference statements)

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“…While we acknowledge that, we also recognize the formidable challenges in developing EE performance measures that span the range of collaborating supply chain partners. Folan et al (2006) present a view in which communications fills the void in inter-organizational performance measurement. With recognition of the EE core concept that suppliers and customers can no longer be treated as "them" (they are all part of the larger "us"), they make the case for an EE based on principles of the balanced score card, but their performance measurement solution fails to address the question of which metrics should be used to measure system-wide performance.…”

mentioning

confidence: 99%

The extended enterprise: a decade later

Spekman

Davis

2016

International Journal of Physical Distribution &Amp; Logistics Management

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Purpose – The purpose of this paper is to review the state of the art in extended enterprise (EE) thinking. Design/methodology/approach – The approach used the 2004 book, The Extended Enterprise, as the jumping-off point to review the literature and better define the EE. What was once projected as depicting the future state of supply chain management is now shaping the way in which organizations interact with their customers and suppliers. New issues in this arena include considerations of risk, knowledge sharing, and supply chain performance. The authors review these new developments, describe how they might affect the collaborative supply chain, and posit future trends. Findings – The major theme from this research is that EE thinking is emerging among global companies as a primary way in which firms now compete. The term “Collaborative supply chains” appears, in some circles, to replace the term “EE.” Yet the principles and tenets delineated in the term “EE” are captured in “collaborative supply chains.” The authors find that the EE concept is distinct from other supply chains or subcontracting relationships in that firms are linked as learning organizations. Also, the authors have noted barriers to collaboration such as an unwillingness to share information, lack of trust, perceptions of lack of mutuality and symmetry, and mistrust about the fairness of benefits, costs, and risk sharing. Research limitations/implications – The limitations of this research could be a function of the papers reviewed since this review was not intended to be exhaustive but merely illustrative of the extant research. Nonetheless, the conclusions from the focus on risk, knowledge sharing, and performance hold strong implications for more collaborative relations among supply chain partners. Originality/value – Given the importance of supply chain partnerships, this research adds perspective for those firms that are reluctant to engage in such collaborative partnerships. This review contributes to extended enterprise thinking and is therefore insightful for both academics and practitioners.

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confidence: 99%

The extended enterprise: a decade later

Spekman

Davis

2016

International Journal of Physical Distribution &Amp; Logistics Management

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“…Among the most cited PMSs that deal with the interoperability of business processes, in a higher or lower depth, are the following: Supply Chain Balanced Scorecard Framework (Brewer and Speh, 2000); Gunasekaran Framework (Gunasekaran et al, 2001); Integrated Measurement System (Bullinger et al, 2002); Process-Based Framework (Chan and Qi, 2003); Supply Chain Performance Metrics Framework (Gunasekaran et al, 2004); Extended Enterprise Performance Measurement System (Folan and Browne, 2005); Extended Enterprise Performance Measurement Model (Bititci et al, 2005); Communications Framework for Extended Enterprise Performance Measurement (Folan et al, 2006); Model and a PMS for Collaborative Supply Chain (Angerhofer and Angelides, 2006) and Framework to Analyse Collaborative Performance (Gruat La Forme et al, 2007).…”

Section: Introductionmentioning

confidence: 99%

Business process interoperability and collaborative performance measurement

Alfaro

Rodríguez-Rodríguez

Verdecho

et al. 2009

International Journal of Computer Integrated Manufacturing

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“…The multi-agent technology reduces the supply chain performance measurement delays (Teimoury, Fathian, and Chambar 2013). Bititci et al (2002), Folan, Higgins, and Browne (2006) and Saiz et al (2010) have developed certain information technology (IT) based architectures for the SC performance measurement. Chiu, Sheng, and Chen (2008) have provided the MAS in the e-Learning PMS.…”

Section: The Link Analysis Methods For the Sc Performance Measurementmentioning

confidence: 99%

Designing an ontology-based multi-agent system for supply chain performance measurement using graph traversal

Teimoury

Chambar

Gholamian

et al. 2014

International Journal of Computer Integrated Manufacturing

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Previous studies have not provided any information system (IS) solution for the supply chain (SC) performance measurement based on the Global Supply Chain Forum (GSCF) reference model due to the complexities of interoperability among the ISs in the SC. As an innovation, this paper has proposed an architecture that allows the SC Performance Measurement System (SCPMS) components to have multi-level interoperability by integrating the multi-agent technology as well as ontology technology. It has also proposed a method to develop the required ontologies for the PMS agents and developed the ontologies in the Web Ontology Language (OWL) to provide the semantic level interoperability. The syntax-level interoperability has been provided by a number of agent interaction protocols (AIPs). As another innovation, the authors have developed the SCPMS algorithms for the link analysis method by the Breadth-First Search (BFS) method and proved those algorithms. The authors have created the PMS agents based on those algorithms and prototyped a Multi-Agent System (MAS) for the SC of a tile manufacturer as a case study. The proposed multi-level architecture supports the GSCF model in the SC performance measurement, and improves the interoperability and the integration of the SCPMS.

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A communications framework for extended enterprise performance measurement

Cited by 11 publications

References 34 publications

The extended enterprise: a decade later

The extended enterprise: a decade later

Business process interoperability and collaborative performance measurement

Designing an ontology-based multi-agent system for supply chain performance measurement using graph traversal

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