A collaborative medium for the support of conversational props

Brinck, Tom; Gomez, Louis M.

doi:10.1145/143457.143476

Cited by 56 publications

(28 citation statements)

References 16 publications

(11 reference statements)

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“…Shared drawing systems such as Tivoli (Pedersen, McCall, Moran, & Halasz, 1993), Conversation Board (Brinck & Gomez, 1992), and DOLPHIN (Streitz, Geissler, Haake, & Hol, 1994) allow participants to use styli to mark on the shared drawing. Although many drawing tools were designed primarily to support the creation of shared images (e.g., architectural diagrams or design sketches), studies of their use have observed the importance of the tools for gestural communication.…”

Section: Implementing Gesture In Video Systems For Remote Collaborationmentioning

confidence: 99%

Gestures Over Video Streams to Support Remote Collaboration on Physical Tasks

Fussell¹,

Setlock²,

Yang³

et al. 2004

Human–Computer Interaction

267

205

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This article considers tools to support remote gesture in video systems being used to complete collaborative physical tasks-tasks in which two or more individuals work together manipulating three-dimensional objects in the real world. We first discuss the process of conversational grounding during collaborative physical tasks, particularly the role of two types of gestures in the grounding process: pointing gestures, which are used to refer to task objects and locations, and rep- HUMAN-COMPUTER INTERACTION, 2004, Volume 19, pp. 273-309 Copyright © 2004 resentational gestures, which are used to represent the form of task objects and the nature of actions to be used with those objects. We then consider ways in which both pointing and representational gestures can be instantiated in systems for remote collaboration on physical tasks. We present the results of two studies that use a "surrogate" approach to remote gesture, in which images are intended to express the meaning of gestures through visible embodiments, rather than direct views of the hands. In Study 1, we compare performance with a cursor-based 274 FUSSELL ET AL.

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Section: Implementing Gesture In Video Systems For Remote Collaborationmentioning

confidence: 99%

Gestures Over Video Streams to Support Remote Collaboration on Physical Tasks

Fussell¹,

Setlock²,

Yang³

et al. 2004

Human–Computer Interaction

267

205

View full text Add to dashboard Cite

show abstract

“…They share information placed on this surface, use objects on the table as conversational props, or develop ideas and work products (Tang 1991;Brinck and Gomez, 1992). In contrast, desktop computers may inhibit the group interaction, even though they potentially allow access to information and productivity tools pertinent to the task at hand.…”

Section: Introductionmentioning

confidence: 99%

Roles of Orientation in Tabletop Collaboration: Comprehension, Coordination and Communication

Kruger

Carpendale

Scott

et al. 2004

Comput Supported Coop Work

103

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Abstract. In order to support co-located collaboration, many researchers are now investigating how to effectively augment tabletops with electronic displays. As far back as 1988, orientation was recognized as a significant human factors issue that must be addressed by electronic tabletop designers. As with traditional tables, when people stand or sit at different positions around a horizontal display they will be viewing the contents from different angles. One common solution to this problem is to have the software reorient objects so that a given individual can view them 'right way up.' Yet is this the best approach? If not, how do people actually use orientation on tables? To answer these questions, we conducted an observational study of collaborative activity on a traditional table. Our results show that the strategy of reorienting objects to a person's view is overly simplistic: while important, it is an incomplete view of how people exploit their ability to reorient objects. Orientation proves critical in how individuals comprehend information, how collaborators coordinate their actions, and how they mediate communication. The coordinating role of orientation is evident in how people establish personal and group spaces and how they signal ownership of objects. In terms of communication, orientation is useful in initiating communicative exchanges and in continuing to speak to individuals about particular objects and work patterns as collaboration progresses. The three roles of orientation have significant implications for the design of tabletop software and the assessment of existing tabletop systems.

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“…To achieve an awareness of the workspace, team members use a combination of verbal and visual communication as their primary source of information (Brinck & Gomez, 1992;Gutwin & Greenberg, 2002b). Verbal communication can include either explicitly talking about one's work activity and the position held or by overhearing others' conversation.…”

Section: Workpace Awareness and Couplingmentioning

confidence: 99%

Collaboration And Awareness Amongst Flight Attendants

Wong

Neustaedter

2017

Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

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Collaboration is a core component of work activities amongst flight attendants as they work to promote onboard safety and deliver a high level of customer service. Yet we know little of how flight attendants collaborate and how we can best design technology to support this collaboration. Through an interview study with flight attendants, we explored their collaborative practices and processes and how technology aided such practices.While technologies like interphones and flight attendant call buttons acted as collaboration tools, we identified instances where the usability and functionality of these

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A collaborative medium for the support of conversational props

Cited by 56 publications

References 16 publications

Gestures Over Video Streams to Support Remote Collaboration on Physical Tasks

Gestures Over Video Streams to Support Remote Collaboration on Physical Tasks

Roles of Orientation in Tabletop Collaboration: Comprehension, Coordination and Communication

Collaboration And Awareness Amongst Flight Attendants

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