A collaborative decision framework for managing changes in e-Government services

Apostolou, Dimitris; Mentzas, Gregoris; Stojanović, Ljiljana; Thoenssen, Barbara; Lobo, Tomás Pariente

doi:10.1016/j.giq.2010.03.007

Cited by 52 publications

(26 citation statements)

References 34 publications

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“…As a result, it is important to make changes in the member services and also in the manner in which the services are co-operated with each other. In general, Change management refers to the task of addressing changes in a timely, planned and systematic manner [6]. But, this task is difficult because the XML representation of Web services guarantees syntactic interoperability but it is unable to semantically describe services [7,8], in addition, during such change requirements, the analyst must also ensure that various factors like the relationship between the existing services after the change, the correctness of the corresponding services involved in the change etc.…”

Section: Motivationmentioning

confidence: 99%

“…The work of change model is to specify the requested top-down changes, while the goal of change reaction is to enact the changes. Apostolou et al [6] present an ontology-based approach where systematic response of e-Government systems is obtained to by applying formal methods. They have claimed that such a synthesis of systematic response to changes with knowledge to deal with them has a positive impact on the change management process.…”

Section: Related Workmentioning

confidence: 99%

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Incremental stages of a semantic framework for automating the changes on long term composed services

Thirumaran

Brendha

2016

Hum. Cent. Comput. Inf. Sci.

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Background ProblemService oriented computing helps in outsourcing the business functionalities from web service providers, so that these functionalities can be composed by service composition to create solutions for problems occurring over the web. A composed Web service is therefore an on-demand and dynamic collaboration between autonomous Web services that collectively provide a value added service [1]. The composed services are of two types: Short term and Long term composed services (LCS) [2]. The collaboration among the LCS will be for a longer duration, on the other hand the collaboration among the services in short term composed services are dissolved when the requirements are met [3]. Changes in web services usually occur due to various factors like rapid technological development, new requirements from the end-users [4], complaints, to improve the enterprise business standards so that it compete with other business enterprises etc. AbstractEnterprises enhance their business on the web with the help of web services. This enhancement is achieved by composing the pre-existing services, so that they will be able to provide solutions for the problems on the web. Due to rapid development in technology, the need for making changes in the composed services by the respective analysts becomes an essential task. Thus, the change management process becomes a challenging area in web service. Although, the existing solutions use ontology for change management, they have been designed majorly for IT developers rather than analyst. Therefore, we concentrate on providing a change management framework that will make use of an enriched ontology set and semantic reasoner for implementing the changes by the analyst itself. The semantic reasoner component parses the change request from the analysts and determines the possibility for making the change. The framework represents the implemented changes in the form of a S-BPEL notation (Semantic BPEL) which is then converted to their corresponding BPEL notations by a BPEL constructor so that they can be deployed in the run time environment for composing the services.

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Section: Motivationmentioning

confidence: 99%

Section: Related Workmentioning

confidence: 99%

Incremental stages of a semantic framework for automating the changes on long term composed services

Thirumaran

Brendha

2016

Hum. Cent. Comput. Inf. Sci.

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“…Such a synthesis of systematic response to changes with knowledge to deal with then has a positive impact on change management process. So the decision making regarding public policy modifications can be achieved by systematically applying elementary and composite ontology changes [6] and by adopting semantic web services technology.…”

Section: Detailed Steps For the Process Of Life Cycle Of A Public Billmentioning

confidence: 99%

“…Apostolou et al (2011) [6] have illustrated an approach for the adaptation of e-Government services to changes in legislation, business requirements, users' needs etc. as well as the consistent propagation of these changes to dependent artifacts that are implemented using web service technologies.…”

Section: Use Of Ontology and Meta-models In Public Services Deliverymentioning

confidence: 99%

Thoughtful Approaches to Implementation of Electronic Rulemaking

Vasista¹

2016

IJMPICT

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“…Business process effectiveness, risk management and success factors and change management are three variable components of BPO (Apostolou et al, 2010;Babulall, 2011;Gong and Janssen, 2012). Each of these factors is a random variable because it attains various levels according to the random occurrences controlling their conditions.…”

Section: Variables Defining Bpomentioning

confidence: 99%

Quantifying Business Process Optimization using Regression

Miyambu¹,

Seeletse²

2015

American Journal of Applied Sciences

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The paper applies regression methods to model Business Process Optimisation (BPO) in order to derive measures for the extent of BPO achievement if efforts to optimise have already started. This will help to identify components of business that still need to be improved if full optimisation has not yet been achieved in a business. Regression methods were used to explain the tentative relationship of BPO with the variables identified as components of BPO. Two models (one with dummy coefficients and another with probabilistic coefficients) were developed. The first one was found to be unsuitable and lacked resources for further development. The second was satisfactory. A measure of BPO progress was then developed. The data used in the experiments were obtained from a private bank in South Africa. A regression model was designed and then fitted, statistically tested and found to be acceptable. Also, an estimate of the measure of BPO attainment level was developed. The study achieved its main goal, but acknowledgment is made to do more experiments with several larger data sets.

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A collaborative decision framework for managing changes in e-Government services

Cited by 52 publications

References 34 publications

Incremental stages of a semantic framework for automating the changes on long term composed services

Incremental stages of a semantic framework for automating the changes on long term composed services

Thoughtful Approaches to Implementation of Electronic Rulemaking

Quantifying Business Process Optimization using Regression

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