A Cognitive Model of Data Retrieval Interaction

Abstract

This study introduces and examines the “Multi‐dimensional Interaction‐Attitude‐Usage Model” (MIAU Model), drawing from cross‐disciplinary theories. The MIAU Model proposes dimensions of interactive data retrieval, including resource, technology, context, and dual‐process‐based cognition, and explores their relationships with user attitude toward systems and usage intention. To test the MIAU Model, a structural equation modeling analysis was conducted on the questionnaire data. The results support the proposed model. The MIAU Model suggests that resources, technology, contexts, and individual characteristics directly impact data searchers' dual‐process‐based cognition. System 1‐based cognition has a direct influence on system 2‐based cognition. Moreover, dual‐process‐based cognition and contexts directly affect attitude and usage intention. Additionally, resources, technology, contexts, and individual characteristics indirectly affect system 2‐based cognition through system 1‐based cognition, and similarly, these factors indirectly influence attitude and usage intention through dual‐process‐based cognition.