A co-creation shift in learning management: work design for institutional commitment and personal growth

Wardley, Leslie J.; Bélanger, Charles H.; Nadeau, John

doi:10.1007/s10734-016-0090-0

Cited by 16 publications

(7 citation statements)

References 37 publications

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“…as a partner. This attitude was clearly described by Wardley et al [17] that students are not just consumers of education, but they are co-creators. The special issues established in journals, a new journal dedicated solely to 'students as partners', a practitioner journal of reflective essays, an international institute on this scope (reported by [18]), and the research attention given in creating and delivering of the value to students and the effective management of student relationship (e.g.…”

Section: Literature Reviewmentioning

confidence: 91%

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Critical Success Factors of Student Relationship Management

Gholami¹,

Saman²,

Sharif³

et al. 2018

Preprint

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Due to the upward trend in the globalization of sustainability issues and the intense competitive environment, it is evident that higher education institutions need new strategic approaches to succeed. To this end, the inquiry for this paper has been made into the debate about student relationship management. Going through the literature indicates that institutions have mainly perceived the concept as a technological initiative for solving the problems in individual domains, accompanied by uncoordinated efforts. Thus, the aims of this study are to theoretically present critical success factors of this strategic approach and to empirically examine the recognized factors. To do so, confirmatory factor analysis that is a quantitative analytic method was performed. The results and analyses revealed that there has been a significant correlation between the four critical success factors including knowledge management, student relationship management technology, student orientation, and employees’ involvement. It was also found that these factors are significantly correlated with the construct of student relationship management success. The findings have consequently highlighted that in addition to the technological tool, the role of knowledge management, employees’ involvement, and student orientation appeared to be particularly important for the implementation of the application.

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Section: Literature Reviewmentioning

confidence: 91%

“…Becoming a co-operative and co-creative institution is not possible without the active involvement of the employees, who interact with students [17]. EI in the design, implementation and evaluation of the SRM activities in the university are regarded to be vital to vertical integration.…”

Section: Employees' Involvementmentioning

confidence: 99%

Critical Success Factors of Student Relationship Management

Gholami¹,

Saman²,

Sharif³

et al. 2018

Preprint

View full text Add to dashboard Cite

show abstract

“…The role of the student is accordingly changing from that of a mere consumer to that of a consumer, cooperator, co-producer, co-creator of value, and co-developer of knowledge, implying a much more important position of the student than ever, i.e., as a partner. This attitude was clearly described by Wardley et al [17], that students are not just consumers of education, but they are co-creators. The special issues established in journals, a new journal dedicated solely to 'students as partners', a practitioner journal of reflective essays, an international institute on this scope (reported by Reference [18]), and the research attention given in creating and delivering of the value to students and the effective management of student relationship (e.g., References [2,[7][8][9][10][11][12][13][14][15][16]19] make this matter obvious.…”

Section: Literature Reviewmentioning

confidence: 91%

“…Becoming a co-operative and co-creative institution is not possible without the active involvement of the employees who interact with students [17]. EI in the design, implementation, and evaluation of the SRM activities in a university are regarded to be vital to vertical integration.…”

Section: Employees' Involvementmentioning

confidence: 99%

Critical Success Factors of Student Relationship Management

et al. 2018

View full text Add to dashboard Cite

Due to the upward trend in the globalization of sustainability issues and the intense competitive environment, it is evident that higher education institutions need new strategic approaches to succeed. To this end, the inquiry for this paper has been made into the debate about student relationship management. Going through the literature indicates that institutions have mainly perceived the concept as a technological initiative for solving the problems in individual domains, accompanied by uncoordinated efforts. Thus, the aims of this study are to theoretically present the critical success factors of this strategic approach and to empirically examine the recognized factors. To do so, a confirmatory factor analysis that is a quantitative analytic method was performed. The results and analyses revealed that there has been a significant correlation between the four critical success factors including knowledge management, student relationship management technology, student orientation, and employees’ involvement. It was also found that these factors are significantly correlated with the construct of student relationship management success. The findings have consequently highlighted that in addition to the technological tool, the role of knowledge management, employees’ involvement, and student orientation appeared to be particularly important for the implementation of the application.

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“…Research on student satisfaction (Griffioen, Doppenberg and Oostdam 2018), student identity development (Bennett 2012) and design of students' work (Wardley, Bélanger and Nadeau 2017) has reported similarly positive outcomes from students' perspectives.…”

Section: Meaningful Workmentioning

confidence: 98%

University as a workplace: searching for meaningful work

Riivari

Malin

Jääskelä

et al. 2018

Teaching in Higher Education

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Work in academia is changing, and research suggests that not all the changes are desirable.Higher education is developing in a direction heavily criticised, especially in relation to the concepts of neoliberal and academic capitalism. In this article, we explore meaningful work in a university context. Our focus lies on individual lecturers' positive opportunities to make work meaningful and the university a better place to work for both students and faculty. We examine meaningful work as a relational phenomenon: how meaningfulness is constructed through features such as dialogue, expertise, interaction and sharing of ideas. Our empirical findings are based on analysis of qualitative and quantitative data collected in a business school management course deliberately developed to promote cooperation, interaction and shared learning as central tenets of meaningful work. Both faculty members' and students' perspectives on meaningful work are discussed.

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A co-creation shift in learning management: work design for institutional commitment and personal growth

Cited by 16 publications

References 37 publications

Critical Success Factors of Student Relationship Management

Critical Success Factors of Student Relationship Management

Critical Success Factors of Student Relationship Management

University as a workplace: searching for meaningful work

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