“…Ongoing relationship learning and information technology (IT) integration between suppliers and buyers have been identified as crucial determinants of successful collaboration and sustainable performance. Researchers have identified a range of factors that impact successful relationship learning, such as the frequency of meetings and interactions and the effectiveness of IO communication, long-term commitment, topmanagement support, a buyer's trust in its supplier, formal and social control structures, the level of cooperation, initiatives to increase logistics responsiveness and knowledge exchange, and the use of common resources (Bhatti, 2019;Humphreys et al, 2004;Iyer et al, 2014;Jean et al, 2010;Osborn and Nault, 2012). In addition, researchers have recognized IT integration as an important driver of performance (Boyer et al, 2005;Ralston et al, 2015;Lai et al, 2016;Ward and Zhou, 2006).…”