“…In the end, 14 articles were identified and used in the analysis. These articles are: Chung et al (2009), Desai et al (2008), Fernandez and Forder (2010), Heffernan and McDonnell (2007), Hsiao and Huang (2012), Jagger et al (2009), Kemper et al (2005), Knickman and Snell (2002), Lagergren (2005aLagergren ( , 2005b, Lubitz et al (2003), Pickard et al (2000), Spillman and Lubitz (2000), and Wolstenholme et al (2007). Desai et al (2008) noted that while OR techniques have been used widely in healthcare, the use of OR techniques in social care has not been so extensive.…”