2016
DOI: 10.5539/gjhs.v8n9p207
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A Case Study on Improving Intensive Care Unit (ICU) Services Reliability: By Using Process Failure Mode and Effects Analysis (PFMEA)

Abstract: Introduction:In any complex human system, human error is inevitable and shows that can’t be eliminated by blaming wrong doers. So with the aim of improving Intensive Care Units (ICU) reliability in hospitals, this research tries to identify and analyze ICU’s process failure modes at the point of systematic approach to errors.Methods:In this descriptive research, data was gathered qualitatively by observations, document reviews, and Focus Group Discussions (FGDs) with the process owners in two selected ICUs in … Show more

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Cited by 12 publications
(9 citation statements)
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“…In the reviewed articles, the other prevalent Failures among the Failures with high RPN scores were observed during the process of drug administration, injection, or medication use in the intensive care unit ( 11 , 17 , 23 , 24 , 27 – 34 ). Medication error refers to as a preventable incident that would lead to improper medication use, and ultimately to a patient’s damage or even death ( 35 ).…”
Section: Discussionmentioning
confidence: 99%
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“…In the reviewed articles, the other prevalent Failures among the Failures with high RPN scores were observed during the process of drug administration, injection, or medication use in the intensive care unit ( 11 , 17 , 23 , 24 , 27 – 34 ). Medication error refers to as a preventable incident that would lead to improper medication use, and ultimately to a patient’s damage or even death ( 35 ).…”
Section: Discussionmentioning
confidence: 99%
“…Hospitalized patients are prone to bedsore because of inactivity and sleeping on beds. In the reviewed articles, Failures during the care processes to prevent bedsore were unacceptable Failures with RPNs >100 ( 11 , 24 , 38 ). Pressure ulcers are caused by ischemic pressure injuries to different body organs.…”
Section: Discussionmentioning
confidence: 99%
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“…It is generally acknowledged to be a useful tool available to health professionals for assessing and improving healthcare processes [ 27 , 28 , 29 ]. It is a good systematic technique that prospectively identifies, evaluates, prioritizes, and eliminates potential failure modes and effects to improve the safety, reliability, and quality of healthcare processes [ 30 , 31 , 32 , 33 , 34 ].…”
Section: Introductionmentioning
confidence: 99%