“…This result supports previous findings showing that nurses' behaviours in TPE were more oriented towards assessing and advising, that is towards medical tasks, which they master, than towards collaborative goal-setting and emotional management (Duprez et al, 2018;Elissen et al, 2013;ter Maten-Speksnijder, Dwarswaard, Meurs, & van Staa, 2016;Westland et al, 2018) where they feel less competent (Nichols, Vallis, Boutette, Gall Casey, & Yu, 2018). Nevertheless, healthcare professionals recognize the great importance of addressing psychosocial issues for optimal TPE (Nichols et al, 2018), but still lack adequate and effective training for this (Duprez, Vandecasteele, Verhaeghe, Beeckman, & Van Hecke, 2017 (Lelorain et al, 2017). In this particular context, even high emotional skills may not be enough to obtain a sense of authentic relatedness.…”