“…Thus, pandemic IT initiatives within the smart cities catered to the selective few, i.e., the digitally included active, upwardly mobile citizens with available and accessible economic, social, cultural, and technological capital. This selective catering of smart city IT initiatives advances the knowledge of the interaction between the smart cities and their citizens, emphasizing the social sustainability of the smart cities as other scholars have also emphasized (see Nam & Pardo, 2011 ; Praharaj et al, 2017 ; Praharaj et al, 2018 ; Ahad et al, 2020 ; Han & Kim, 2021 ; Moreno et al, 2021 ; Okafor et al, 2022 ; Nagarale & Telang, 2022 ), but contextualizing it within the pandemic.…”