“…P rocess capability indices have been widely used in the manufacturing industry to provide quantitative measures on process potential and performance (see Borges and Ho 1 , Chen and Hsu 2 , Chen and Chen 3 , Ding 4 , Hoffman 5 , Kotz and Johnson 6 , Nahar et al 7 , Noorossana 8 , Pearn and Lin 9 , Perakis and Xekalaki 10 , Spiring et al 11 , Wu and Pearn 12 , Pearn and Wu 13 , Zimmer et al 14 and many others). In the manufacturing industry, many product characteristics are of one-sided specifications.…”