A Best Practice Based E-Government Portals’ Maturity Model — A Case Study

Fath-Allah, Abdoullah; Cheikhi, Laila; Idri, Ali; Al-Qutaish, Rafa E.

doi:10.1109/cit.2017.23

Cited by 4 publications

(3 citation statements)

References 25 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The websites can be evaluated using a variety of models. Fath-Allah et al (2017) evaluate 25 contemporary models proposed in specialised literature and identify four stages of digital maturity. The phases are as follows: (a) presence, where government agencies merely present information on the Internet; (b) interaction, where citizens can interact with the public administration; (c) transaction, where citizens can complete transactions and exchanges through the portals; and (d) integration, where different government agencies share information, including social networking applications and e-participation mechanisms.…”

Section: Digital Transparency In Universitiesmentioning

confidence: 99%

Main factors influencing the digital transparency in higher education institutions

Ramírez,

Montero

2024

Rev. esp. doc. Cient

View full text Add to dashboard Cite

This paper aims to analyze the online transparency of Spanish higher education institutions and examine the factors that explain the degree of online transparency achieved by these institutions. To this end, this paper analyses the institutional websites of all Spanish universities and develops a global transparency index comprising of four dimensions (“E-information”, “E-Services”, “E-Participation” and “Navigability, Design and Accessibility”). This paper evidences that Spanish universities are aware of the importance of having a web page with adequate navigability, design and accessibility. In contrast, the “E-information” is the least valued dimension, particularly concerning the disclosure about Community services and Outcomes of teaching services. Moreover, the results show that internationality, leverage and size positively affect the online transparency in Spanish universities. From a practical point of view, our findings could be used by university’ managers, regulators and standard-setting bodies to improve the online transparency in universities.

show abstract

Section: Digital Transparency In Universitiesmentioning

confidence: 99%

Main factors influencing the digital transparency in higher education institutions

Ramírez,

Montero

2024

Rev. esp. doc. Cient

View full text Add to dashboard Cite

show abstract

“…We started by using the e-services model of Esteves (2005), which contains different items grouped into five dimensions, to evaluate government websites (Fath-Allah et al, 2017) and some dimensions of Dias' ( 2020 We applied the model to Chile's 345 municipalities. To this end, we carried out a binary measurement for each item from the first to the fifth phase in Table 1 and an aggregation, derived from the original formula of Esteves (2005), which takes into account the weights theoretically associated with the level of sophistication or digital maturity of each phase.…”

Section: Index Of Open E-governmentmentioning

confidence: 99%

“…This represents both an empirical and theoretical contribution in that we approach electronic and open government, concepts that, albeit interconnected, are usually studied separately. We adapted the e-services model of Esteves (2005), which comprises a number of items grouped into five dimensions to assess government websites (Fath-Allah et al, 2017) and the dimensions of Dias' ( 2020) local e-government empirical model. We carried out measurements between 2019 and 2021 in the 345 Chilean municipalities to create an e-government index (EGi), into which we incorporated transparency indicators to create an open e-government index (OEGi).…”

Section: Introductionmentioning

confidence: 99%

Territorial Patterns of Open E-Government: Evidence from Chilean Municipalities

González‐Bustamante

Aguilar²

2023

Preprint

View full text Add to dashboard Cite

This article analyses the development of open e-government between 2019 and 2021 in Chile’s 345 municipalities. We aggregated an e-government index (EGi) to measure the provision of local digital services for citizens. We then combined this with indicators of transparency and access to public information to create an open e-government index (OEGi). Our empirical strategy is based on geospatial econometric analysis in two stages: first, we describe and georeference our index, estimating the level of spatial autocorrelation and then fit different econometric models to measure the impact of the degree of Internet use, socioeconomic dynamism and management capacity on the municipalities’ development of open e-government. Our main findings indicate that monetary poverty has a negative effect on the index, while the municipal government’s budget has a positive effect.

show abstract

Territorial patterns of open e-government: evidence from Chilean municipalities

González‐Bustamante

Aguilar²

2023

Political Research Exchange

View full text Add to dashboard Cite

A Best Practice Based E-Government Portals’ Maturity Model — A Case Study

Cited by 4 publications

References 25 publications

Main factors influencing the digital transparency in higher education institutions

Main factors influencing the digital transparency in higher education institutions

Territorial Patterns of Open E-Government: Evidence from Chilean Municipalities

Territorial patterns of open e-government: evidence from Chilean municipalities

Contact Info

Product

Resources

About