2012
DOI: 10.1287/orsc.1110.0653
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A Balancing Act: How Organizations Pursue Consistency in Routine Functioning in the Face of Ongoing Change

Abstract: This study examines how participants in routines view and balance pressures for consistency in the face of ongoing change. We address this question through a qualitative case-based inquiry into the ostensive aspects of the core operational routine in six waste management organizations. We find that organizational members simultaneously establish and maintain two ostensive patterns—one of targeted consistency and another of flexibility in internal coordination—by leveraging artifacts and connections. Organizati… Show more

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Cited by 234 publications
(269 citation statements)
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References 51 publications
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“…These routine dynamics have generally been theorized around the interaction of performative and ostensive aspects of routines. Empirical research and modeling of routine dynamics has extended our understanding of the role of routines in producing stability and change (Howard-Grenville 2005; Levinthal and Rerup 2006;D'Adderio 2008D'Adderio , 2011Salvato 2009;Zbaracki and Bergen 2010;Lazaric 2011;Rerup and Feldman 2011;Pentland et al 2011Pentland et al , 2012Salvato and Rerup 2011;Turner and Rindova 2012).…”
mentioning
confidence: 99%
“…These routine dynamics have generally been theorized around the interaction of performative and ostensive aspects of routines. Empirical research and modeling of routine dynamics has extended our understanding of the role of routines in producing stability and change (Howard-Grenville 2005; Levinthal and Rerup 2006;D'Adderio 2008D'Adderio , 2011Salvato 2009;Zbaracki and Bergen 2010;Lazaric 2011;Rerup and Feldman 2011;Pentland et al 2011Pentland et al , 2012Salvato and Rerup 2011;Turner and Rindova 2012).…”
mentioning
confidence: 99%
“…Like RBV, these literatures could be extended to inter-organizational cooperation. That is, routines have become increasingly infused with external elements due to sourcing and internationalization of value chains (Turner and Rindova, 2012). And concentration on organizational core competencies results in knowledge cycles crossing organizational boundaries (Gupta and Polonsky, 2013;Rollins et al, 2011).…”
Section: Future Iss Research: Three Streams Of Researchmentioning
confidence: 99%
“…We focus in this paper on the latter. trash at the same day and within the same time slot (Turner and Rindova, 2012). Narratives of felt difficulty can be constructed that weave elements of felt difficulty into common stories (Pentland and Feldman, 2007).…”
Section: Step 'A Felt Difficulty'mentioning
confidence: 99%
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