A Bad Workman Blames His Tweets: The Consequences of Citizens' Uncivil Twitter Use When Interacting With Party Candidates

Theocharis, Yannis; Barberá, Pablo; Fazekas, Zoltán; Popa, Sebastian Adrian; Parnet, Olivier

doi:10.1111/jcom.12259

Cited by 164 publications

(151 citation statements)

References 53 publications

(67 reference statements)

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“…Despite lacking in innovation, however, European candidates do use digital media for other purposes. Facebook and Twitter have allowed candidates to increase their exposure at very little cost (as well as significant risk (Theocharis et al, 2015)), a development that enabled lesser known candidates to rise from obscurity (Vergeer et al, 2011). Social media has also provided a platform for citizens to communicate directly with political candidates.…”

Section: A C C E P T E D Accepted Manuscriptmentioning

confidence: 99%

Social media and political communication in the 2014 elections to the European Parliament

et al. 2016

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Social media play an increasingly important part in the communication strategies of political campaigns by reflecting information about the policy preferences and opinions of political actors and their public followers. In addition, the content of the messages provides rich information about the political issues and the framing of those issues during elections, such as whether contested issues concern Europe or rather extend pre-existing national debates. In this study, we survey the European landscape of social media using tweets originating from and referring to political actors during the 2014 European Parliament election campaign. We describe the language and national distribution of the messages, the relative volume of different types of communications, and the factors that determine the adoption and use of social media by the candidates. We also analyze the dynamics of the volume and content of the communications over the duration of the campaign with reference to both the EU integration dimension of the debate and the prominence of the most visible list-leading candidates. Our findings indicate that the lead candidates and their televised debate had a prominent influence on the volume and content of communications, and that the content and emotional tone of communications more reflects preferences along the EU dimension of political contestation rather than classic national issues relating to left-right differences. In this paper we map the usage of social media in the 2014 European Parliament (EP) election focusing on Twitter, including an analysis of the networks of followers, the usage of national and cross-national hashtags related to the EU, and the types of Twitter communication. We focus on Twitter because it is the most widely adopted platform by politicians for the purposes of personal promotion, diffusing policy positions, mobilization and because it enables a more direct and interactive engagement with the public. Applying sentiment analysis to the text of the Tweets, we also assess various levels of sentiment associated with particular concepts or individuals or countries. Finally, by looking at the associations of message content with external policy measures of candidate parties, we are able to map content and associations within the text to get a picture of the dialogue across the Euro-

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Section: A C C E P T E D Accepted Manuscriptmentioning

confidence: 99%

Social media and political communication in the 2014 elections to the European Parliament

et al. 2016

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“…9,10 To be more specific, forms of incivility include negative name calling (disparaging terms directed at certain groups), aspersion (unsympathetic terms directed at certain issues), vulgarity (offensive terms in a discussion), and pejorative speech (words that include negative emotions). 5,11,12 These forms of incivility are particularly prevalent in social media comments, 4,13,14 and social media incivility targets various contentious issues and relevant groups, such as those related to race, religion, nationality, gender, disability, and political issues. 3,15,16 To understand why individuals use uncivil remarks, various factors should be considered.…”

Section: Incivilitymentioning

confidence: 99%

Effects of Social Grooming on Incivility in COVID-19

Kim

2020

Cyberpsychology, Behavior, and Social Networking

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This study implements a computer-assisted content analysis to identify which social grooming factors reduce social media users' incivility when commenting or posting about the COVID-19 situation in South Korea. In addition, this study conducts semantic network analysis to interpret qualitatively how people express their thoughts. The findings suggest that social network size is a negative predictor of incivility. Moreover, Twitter users who have built larger networks and gained positive responses from others are less likely to use uncivil language. Lastly, linguistic choice among users is different depending on the size of their social network.

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“…Además, como señala Vargo -Twitter provides the opportunity to performone analysis covering both people and media‖. Actualmente, Twitter es una plataforma integrada en las estrategias de comunicación política (Bosch, 2017;Martínez-Rolán y Piñeiro-Otero, 2016;Rauchfleisch y Metag, 2016;Ruiz del Olmo y Bustos Díaz, 2016;Theocharis et al, 2016), en las campañas electorales (Jungherr y Schoen, 2016;Lemke y Chala, 2016;McKinnon et al, 2016;Penney, 2016) y, en el contexto de los Estados Unidos (Vargo et al, 2014), es un canal de comunicación e interacción con los simpatizantes de los partidos políticos y con la ciudadanía que utiliza esta red social como canal para obtener información y generar interacción con otros usuarios.…”

Section: Twitter Y Eleccionesunclassified

Movilización y participación en Twitter. Estudio de caso del hashtag #SuperTuesday en las primarias presidenciales de EEUU 2016

Martínez

González

Gracia

2017

RLCS

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El proceso electoral de los Estados Unidos es de interés mundial; es un evento de impacto por el interés informativo y el supermartes es un hito en la campaña electoral a la Casa Blanca. Objetivo: Analizar los contenidos y la interacción en Twitter durante la jornada del supermartes. Metodología: El estudio incluyó las características de los tweets publicados, los tipos de contenido, los temas y la interacción en Twitter. El estudio se realizó seleccionando tuits durante la jornada del supermartes que incluyeron el hashtag #SuperTuesday. Las metodologías utilizadas fueron el análisis de contenido. Discusión y Conclusiones: La constante fue la preferencia por resaltar la jornada electoral a través de contenidos originales y en los cuales no destacaba ninguno de los candidatos. El supermartes fue la temática de preferencia dejando paso, al final de la jornada, a los candidatos como tema preferente.

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A Bad Workman Blames His Tweets: The Consequences of Citizens' Uncivil Twitter Use When Interacting With Party Candidates

Cited by 164 publications

References 53 publications

Social media and political communication in the 2014 elections to the European Parliament

Social media and political communication in the 2014 elections to the European Parliament

Effects of Social Grooming on Incivility in COVID-19

Movilización y participación en Twitter. Estudio de caso del hashtag #SuperTuesday en las primarias presidenciales de EEUU 2016

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