A avaliação de desempenho e a motivação dos colaboradores nas IPSS do concelho da Trofa

Abstract

The importance as well as the impact that performance evaluation may have on organizations and on their employees' behavior is well known. Although not a user-friendly tool, as its impacts may not necessarily be positive, it is becoming increasingly apparent that there is a tendency to apply this tool. Private non-profit organizations are increasingly important in Portuguese society. Currently, there is a concern with social development, environmental conservation, the defense of human rights, among other causes that, for various reasons, generate needs to which the State is unable to respond. Known as Third Sector organizations, also known as the nonprofit sector or the social economy, they act by promoting initiatives and programs to meet the needs of communities. Not having profit as their main objective, these organizations need to generate internal and external results (for the community), which may be obtained, for example, through good strategic management, where human resources play a fundamental role. It is in the intangibility of human resources that the added value of the non-profit sector lies, promoting effective and objective responses to the countless social problems. Thus, the Third Sector, due to its specificities (organization, clients, financing, structure and human resources), requires motivated and committed employees. And it is in this sense that the present work was developed, with the purpose of analyzing the motivation of employees of Non-Profit Organizations, in particular the Private Social Solidarity Institutions in the municipality of Trofa - with and without performance evaluation practices.