1998
DOI: 10.1023/a:1008844314164
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Cited by 79 publications
(3 citation statements)
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References 16 publications
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“…[50,61] Knowledge about PSS A lack of understanding about the overall PSS concept and a belief that PSS solutions are less comfortable. [38,42,45,46,50] A lack of information about owned product lifecycle costs and a belief that service "package" is more expensive [33,42,43,45] Relationship with PSS provider A lack of trust in PSS provider [43,49,58] Resistance to accept long-term relationship with PSS provider. [35,47,54,58] A mismatch between the offerings of PSS companies and the needs or desires of their potential customers.…”
Section: Maintenance Servicesmentioning
confidence: 99%
See 1 more Smart Citation
“…[50,61] Knowledge about PSS A lack of understanding about the overall PSS concept and a belief that PSS solutions are less comfortable. [38,42,45,46,50] A lack of information about owned product lifecycle costs and a belief that service "package" is more expensive [33,42,43,45] Relationship with PSS provider A lack of trust in PSS provider [43,49,58] Resistance to accept long-term relationship with PSS provider. [35,47,54,58] A mismatch between the offerings of PSS companies and the needs or desires of their potential customers.…”
Section: Maintenance Servicesmentioning
confidence: 99%
“…The reason why customers might find it difficult to switch to ownerless consumption is the belief that product ownership brings better comfort and is related to social status [41,42,44,45]. In general, customers lack understanding and knowledge about the overall PSS concepts, which causes anxiety of not knowing what to expect from PSS offerings [38,42,46]. What is more, customers lack knowledge about lifecycle costs of owned products and believe that accepting a servitised solution is more expensive [4,42,43,45].…”
Section: Regulatory Barriersmentioning
confidence: 99%
“…Adaptive rate transmission is a technique in which the information rate varies according to the quality of the channel [1][2][3][4][5][6][7][8].…”
mentioning
confidence: 99%