2020
DOI: 10.13165/vpa-20-19-2-04
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Abstract: Developing taxpayer compliance behavior is still viewed as a key problem in the tax administration service system, and one that needs to be resolved immediately. This research article focuses on an analysis of the determinants of public trust and its effect on taxpayer compliance behavior. Some studies have been conducted to measure the influence of trust toward taxpayer compliance. However, there is scant research to scientifically identify the determinants of public trust in taxpayers. The target population … Show more

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Cited by 2 publications
(4 citation statements)
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“…These results are in line with the literature. For example, the positive and important impact on compliance from trust in the authorities has been found in various works [3,7,[9][10][11][14][15][16][17][18][19][20][21][22][23]. The trust variable was related to the voluntary compliance behavior, which may be more effective than the enforced compliance behavior.…”
Section: Discussion Of the Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…These results are in line with the literature. For example, the positive and important impact on compliance from trust in the authorities has been found in various works [3,7,[9][10][11][14][15][16][17][18][19][20][21][22][23]. The trust variable was related to the voluntary compliance behavior, which may be more effective than the enforced compliance behavior.…”
Section: Discussion Of the Resultsmentioning
confidence: 99%
“…The relationship between tax authorities and taxpayers has a significant effect on tax behavior [8]. The trust variable is positively associated with tax compliance [14][15][16] and has an important impact [7,[17][18][19][20][21][22][23]. Participation in tax non-compliance increases when trust is low [24].…”
Section: Trust In the Tax Authoritiesmentioning
confidence: 99%
“…Taxes contribute greatly to state revenue, especially for developing countries like Indonesia. Taxes are needed by both the central and regional governments to finance development, so taxpayer compliance is required in order to optimize tax revenues to meet state revenue targets (Fajriana et al, 2023;Haning et al, 2020;Manrejo & Yulaeli, 2022;Prasetyo et al, 2020;Sanusi et al, 2021). Tax non-compliance is a problem faced by developing countries (Cummings et al, 2009).…”
Section: Introductionmentioning
confidence: 99%
“…Research by Nikulin (2020) in Polandia, states that tax morale plays an important role in explaining unreported income items. Tax morals should be able to increase public trust and tax compliance behavior (Haning et al, 2020).…”
Section: Introductionmentioning
confidence: 99%