“…Recent studies show that service recipients in nursing homes and home care are increasingly frail older people characterised by multi-morbidities, cognitive failure and polypharmacy (Helvik, Engedal, & Selbaek, 2010;Selbaek, Kirkevold, & Engedal, 2008). This development leads to increased job demands and a need for more advanced nursing competence in nursing homes and home care (Bing-Jonsson, Hofoss, Kirkevold, Bjørk, & Foss, 2016;Bing-Jonsson, Bjørk, Hofoss, Kirkevold, & Foss, 2015;Tyrholm, Kvangarsnes, & Bergem, 2016). Seen against a service context that is becoming more task-driven and where nurses are expected to play an extended role in the medical management of residents, including the acute and critically ill, the capacity to meet the social needs of service users has become limited.…”