5G supporting digital servitization in manufacturing: An exploratory survey
Chiara Cimini,
Alexandra Lagorio,
Roberto Pinto
et al.
Abstract:Digital servitization is a business model transformation process enabled by the use of digital technologies to create or improve industrial services and product‐service offerings by creating value and competitive advantage increasing customer satisfaction and loyalty as well as company revenue streams. 5G networks can enable digital servitization of manufacturing by providing faster, more secure, and more reliable communications between machines, devices, and humans. This paper explores the impact of adopting … Show more
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