»Sie Müssen Es Nicht Verstehen, Sie Müssen Es Nur Verkaufen!« 2010
DOI: 10.5771/9783845269429-97
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4. Steuerung im „Kontrolldreieck der Dienstleistungsarbeit“

Thomas Breisig1,
Susanne König2,
Mette Rehling3
et al.
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