3PL performance evaluation and selection: a MCDM method

Aguezzoul, Aïcha; Pires, Sílvio Roberto Ignácio

doi:10.1080/16258312.2016.1176302

Cited by 26 publications

(5 citation statements)

References 30 publications

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“…Therefore today, many enterprises focus on their core competencies and direct their logistics functions to 3PL service providers. The outsourcing of logistics activities has made it a necessity to effectively select 3PL service providers [3].…”

Section: Introductionmentioning

confidence: 99%

“…Therefore, it is possible to find many studies about the selection of 3PL service provider in the literature. In most studies, selection is made using multi-criteria decision-making (MCDM) techniques such as AHP [5][6][7][8][9][10][11][12], Analytic Network Process (ANP) [13,14], TOPSIS [15], Elimination and Choice Translating Reality (ELECTRE) [3,16] and The Decision Making Trial and Evaluation Laboratory (DEMATEL) [17] or their fuzzy forms [18][19][20][21][22][23][24]. In addition, heuristics [25] and statistical methods [26] are also available.…”

Section: Introductionmentioning

confidence: 99%

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3PL Service Provider Selection with a Goal Programming Model Supported with Multicriteria Decision Making Approaches

Özcan

Ahiskali

2020

Gazi University Journal of Science

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

3PL Service Provider Selection with a Goal Programming Model Supported with Multicriteria Decision Making Approaches

Özcan

Ahiskali

2020

Gazi University Journal of Science

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“…FMCG companies need to add LSP selection criteria related to the availability of information facilities and technology owned. The criteria for ICT availability in LSP are supported by several studies (Aguezzoul & Paché, 2018;Aguezzoul & Pires, 2016;Guarnieri et al, 2015;Hwang et al, 2016;Solakivi & Ojala, 2017). The availability of good ICT from LSP can reduce the occurrence of misinformation, both related to inventory status and demand information from consumers.…”

Section: Managerial Implicationsmentioning

confidence: 99%

Performance Evaluation of Logistics Service Provider (LSP) in FMCG Companies Using Physical Distribution Service Quality (PDSQ) Dimension: Case Study

Yuliawati,

Brilliana,

Rahmawati

et al. 2023

JAETS

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Increasingly fierce business competition requires companies to be able to meet customer desires on time, in the right amount and in the right quality. FMCG XXX Company is a skin care product manufacturing company that focuses on production activities. Therefore, the company transfers product distribution activities to customers (distributors) to Logistics Service Providers (LSP). FMCG XXX hold consumer’s satisfaction in the highest regard. Along with the increasing number of activities being diverted, FMCG XXX companies aim to evaluate LSP performance through appropriate indicators. The indicators evaluated in this study adopt dimensions in Physical Distribution Service Quality (PDSQ) which consist of three dimensions, namely timeliness, availability and condition. Based on the results of the study, 13 indicators were obtained that FMCG XXX Company used to evaluate LSP performance. In general, around 69% of LSP's actual performance has been able to meet the targets set by the company, where two indicators are able to exceed the target and seven indicators are in accordance with the target. However, the company still has to focus on four indicators that have negative deviations because the actual performance value is less than the target set by the company. Negative indicators come from the availability and condition dimensions. The company coordinates with LSP to design improvement projects in order to improve actual performance according to the company's targets.

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“…ELECTRE (ELimination Et Choice Translating REality) is a family of multicriteria decision analysis methods. Aguezzoul and Pires [36] used the ELECTRE method for 3PL performance evaluation and selection in a complex strategic decision process that involved various qualitative and quantitative criteria. Before that, Govindan et al [37] used the fuzzy-ELECTRE method to rank 3PRL providers.…”

Section: Literature Reviewmentioning

confidence: 99%

A Hybrid MCDM Approach in Third-Party Logistics (3PL) Provider Selection

Jovčić

Průša

2021

Mathematics

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Third-party logistics (3PL) is becoming more and more popular because of globalization, e-commerce development, and increasing customer demand. More and more companies are trying to move away from their own account transportation to third-party accounts. One reason for using 3PLs is that the company can focus more on its core activities, while the 3PL service provider can provide distribution activities in a more professional way, save costs and time, and increase the level of customer satisfaction. An emerging issue for companies in the logistics industry is how they can decide on the 3PL evaluation and selection process for outsourcing activities. For the first time, the entropy and the criteria importance through intercriteria correlation (CRITIC) methods were coupled in order to obtain hybrid criteria weights that are of huge importance to decide on the 3PL provider evaluation and selection process. The obtained criteria weights were further utilized within the additive ratio assessment (ARAS) method to rank the alternatives from the best to the worst. The introduced hybrid–ARAS approach can be highly beneficial, since combining two methods gives more robust solutions on one hand, while on the other hand eliminating subjectivity. Comparative and sensitivity analyses showed the high reliability of the proposed hybrid–ARAS method. A hypothetical case study is presented to illustrate the potentials and applicability of the hybrid–ARAS method. The results showed that 3PL-2 was the best possible solution for our case.

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3PL performance evaluation and selection: a MCDM method

Cited by 26 publications

References 30 publications

3PL Service Provider Selection with a Goal Programming Model Supported with Multicriteria Decision Making Approaches

3PL Service Provider Selection with a Goal Programming Model Supported with Multicriteria Decision Making Approaches

Performance Evaluation of Logistics Service Provider (LSP) in FMCG Companies Using Physical Distribution Service Quality (PDSQ) Dimension: Case Study

A Hybrid MCDM Approach in Third-Party Logistics (3PL) Provider Selection

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