Evaluation of Process Communication Model training for surgeons and other healthcare professionals: a survey

Andrew, Marion I; Wilkinson, Stephen; N, Wylie; Salter, Amy

doi:10.1111/ans.16351

Cited by 1 publication

(2 citation statements)

References 6 publications

(6 reference statements)

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“…Initially used by the National Aeronautics and Space Administration (NASA) in the 1980s as a help in the astronaut selection methodology, it assisted in switching the focus from "content" analysis to "process" analysis in verbal and nonverbal communication. Its goal is to model the elements that can lead to better communication between two individuals, while providing different strategies so that each pro le can regain intellectual and emotional availability after exposure to stress factors (Andrew et al, 2021). This theory originates in an observation made by Kahler that some patients he followed in therapy could present repetitive, invariable and predictive patterns of a high level of stress even though they were suffering from various pathologies.…”

Section: Process Communication Modelmentioning

confidence: 99%

“…Our study chose to focus on the Process Communication Model (PCM) (Andrew et al, 2021) and its applicability in order to gain an insight into the physiopathological communication patterns using functional Magnetic Resonance Imaging (fMRI). To that purpose, healthy subjects studying to become healthcare professionals underwent fMRI while watching different videos typical of the six channels of communication of the PCM.…”

Section: Introductionmentioning

confidence: 99%

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Neural correlates of communication modes in medical students using fMRI

Oprea,

Andersson,

Gissot

et al. 2024

Preprint

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This study aims to determine if the six different types of communication (Directive, Imaginative, Reflective, Persuasive, Harmonizing, Promoting), as presented in the Process Communication Model, correlate with a respective neural pathway. Participants were 30 medical students with no past medical history. They underwent functional magnetic resonance imaging (fMRI) while watching videos typical of each communication type. By comparing each of the six experimental conditions with all the other ones, common activations were detected in the core memory network. Assertive communication styles (Directive, Imaginative) generated activations in conflict detection and resolution related areas, with a predominance in the frontal lobe. Emotive communication (Harmonizing, Promoting) highlighted activations associated with the interpretation of social and emotional cues, with a temporo-occipital predominance. There were no significant activations for the Reflective and Persuasive channel, the two channels that were most coherent with the subjects’ base patterns and communication. This study indicated that out of the six communication types that were analyzed, four have a specific and congruous underlying cerebral process. This shows that neural response patterns vary across different communication styles, reflecting differences in cognitive and emotional processing.

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Section: Process Communication Modelmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%