Evaluating the validity and reliability of the Medical Interview Satisfaction Scale in South African primary care consultations

Abstract

Further work is needed to improve the reliability of MISS subscales in the South African context and the best internal consistency was found with 21 items. Patients showed high levels of satisfaction with primary care consultations, although other studies suggest this may reflect low expectations rather than high quality consultations.

Assessment of population satisfaction with medical care in conflict conditions

“…Ukraine’, which is intended to compare the healthcare systems of different countries [ 12 ] or evaluate the system of one country over a long time [ 13 ]. Worldwide, the research on consumer satisfaction with medical services (e.g., patient satisfaction with primary care consultations, and satisfaction of patients with various diagnoses) is increasing yearly [ 14 - 17 ]. However, in post-Soviet countries, patient satisfaction is often not considered when developing healthcare policy, so it is not sufficiently researched.…”

Construct validity and psychosocial correlates of the Italian version of the 21-item Medical Interview Satisfaction Scale in primary care

“…Another well-validated instrument is the 21-item Medical Interview Satisfaction Scale (MISS-21), which proved to have good psychometric properties in a UK primary care population. 5 The MISS-21 was also translated and validated in Malay, 6 Afrikaans and Xhosa, 7 and in a modified version (Generic-MISS) in French. 8 Recently, it has been included among outcome measures in a cluster-randomised trial on depression.…”