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2018
DOI: 10.1016/j.jcjq.2017.10.006
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A Call to Bridge Across Silos during Care Transitions

Abstract: An innovative approach, Integrated Care Transitions Approach (ICTA), is proposed that incorporates the best practices of the four models discussed in this article and factors identified as essential for an effective care transition while addressing limitations of existing transitional care models. ICTA's four key characteristics and seven key elements are unique and stem from factors that help achieve effective care transitions.

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Cited by 17 publications
(17 citation statements)
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References 29 publications
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“…Multiple studies suggest that hospital-to-home care transitions for this population are fragmented and poorly coordinated, resulting in increased hospital readmission rates, adverse medical events, decreased patient satisfaction and safety, and increased caregiver burden [23][24][25][26][27][28][29][30][31]. Studies in Canada, the USA, and elsewhere have attributed these adverse outcomes to factors such as lack of patient knowledge about available community-based services resulting in suboptimal or delayed utilization of these services [31,32], conflicting plans of care and instructions from different providers [31,[33][34][35][36], medication errors [29-31, 37, 38], lack of timely follow-up with specialists and family physicians after hospital discharge [30,31,39], limited engagement of older adults and caregivers in care decisions [29,40] and preparation for self-care [30,37,38,[41][42][43], lack of support for family caregivers, poor communication and collaboration among providers within and across settings [29,30,44], lack of timely and adequate home-based support after hospital discharge [29,30], untreated or under-treated depressive symptoms [29,[45][46][47], inadequate community mental health supports [29], and having other unaddressed social and psychological needs during previous hospitalization…”
Section: Plos Onementioning
confidence: 99%
“…Multiple studies suggest that hospital-to-home care transitions for this population are fragmented and poorly coordinated, resulting in increased hospital readmission rates, adverse medical events, decreased patient satisfaction and safety, and increased caregiver burden [23][24][25][26][27][28][29][30][31]. Studies in Canada, the USA, and elsewhere have attributed these adverse outcomes to factors such as lack of patient knowledge about available community-based services resulting in suboptimal or delayed utilization of these services [31,32], conflicting plans of care and instructions from different providers [31,[33][34][35][36], medication errors [29-31, 37, 38], lack of timely follow-up with specialists and family physicians after hospital discharge [30,31,39], limited engagement of older adults and caregivers in care decisions [29,40] and preparation for self-care [30,37,38,[41][42][43], lack of support for family caregivers, poor communication and collaboration among providers within and across settings [29,30,44], lack of timely and adequate home-based support after hospital discharge [29,30], untreated or under-treated depressive symptoms [29,[45][46][47], inadequate community mental health supports [29], and having other unaddressed social and psychological needs during previous hospitalization…”
Section: Plos Onementioning
confidence: 99%
“…1 A transition in care is a vulnerable period for patients as pertinent information needs to be communicated from one healthcare setting to another. 1,2 Patients can suffer negative outcomes if the transitional care is suboptimal. 2,3 The patients who are most often harmed by bad transitions are older, frail, complex individuals, especially those who lack sufficient agency.…”
Section: Introductionmentioning
confidence: 99%
“…1,2 Patients can suffer negative outcomes if the transitional care is suboptimal. 2,3 The patients who are most often harmed by bad transitions are older, frail, complex individuals, especially those who lack sufficient agency. Key factors contributing to poor care transition include gaps in communication, 4 lack of formal training of clinicians in care transitions, breakdown of cross-site communication and collaboration, lack of knowledge of patient wishes, abilities, and goals of care (GOC), and medication reconciliation breakdown.…”
Section: Introductionmentioning
confidence: 99%
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“…These adverse outcomes have been attributed to factors such as lack of patient knowledge about available community-based services resulting in suboptimal or delayed utilization of these services [ 6 ], conflicting plans and instructions from different providers [ 7 10 ], medication errors [ 11 , 12 ], lack of support for self-management of their complex chronic conditions [ 11 , 12 ], lack of support for family caregivers, lack of communication and connections between older adults and health care providers, and untreated or under-treated depressive symptoms [ 13 15 ]. Factors related to social and structural determinants of health can further worsen the challenge of managing hospital to home transitions for older adults with MCC and depressive symptoms [ 16 ].…”
Section: Introductionmentioning
confidence: 99%