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Fallon, Mary A.C.; Priest, Daniel

doi:10.1037/e502502006-001

Cited by 1 publication

(1 citation statement)

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“…A 'vanilla' software implementation is considered an out-of-the-box installation without any customizations (Noyes, 2003). Fallon (2005) developed an ERP implementation model based on change management concepts as well as Critical Success Factors. The model, called 3C2M, is intended to handle the people and technical aspects of an ERP implementation in one framework.…”

Section: Is Success Modelsmentioning

confidence: 99%

Incorporating Technology Acceptance and IS Success Frameworks into a System Dynamics Conceptual Model

Fryling

2012

International Journal of Information Technologies and Systems Approach

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Like any IT project, the intricacy of Enterprise Resource Planning (ERP) implementations brings with it high risks to the organization because of high upfront costs and low success rates. ERP implementations are not simply software installations but a radical integration and transformation of an organization's business practices. System acceptance and perceptions of success weight heavily on non-technical forces such as people, processes, policies, and organizational culture. This study employs system dynamics techniques to elicit perceptions regarding system acceptance and success in an ERP post-implementation case study setting. A conceptual model was developed based on various literature streams and structure validation was conducted with ERP experts via semi-structured interviews. The resulting model includes technology acceptance and information system success model concepts as well as theories from related literature. Interview findings and methodology reflections are also discussed in this paper.

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Section: Is Success Modelsmentioning

confidence: 99%

Incorporating Technology Acceptance and IS Success Frameworks into a System Dynamics Conceptual Model

Fryling

2012

International Journal of Information Technologies and Systems Approach

View full text Add to dashboard Cite

show abstract

24/7

Cited by 1 publication

References 0 publications

Incorporating Technology Acceptance and IS Success Frameworks into a System Dynamics Conceptual Model

Incorporating Technology Acceptance and IS Success Frameworks into a System Dynamics Conceptual Model

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