Untitled

Abstract

Background:The level of BOR that fluctuates from year and the results survey of inpatient satisfaction that has not reached the standard, predict there is a relevance between the level of patient satisfaction with the quality of inpatient services that can affect the interest in repeat visits at the hospital. The purpose of this research is to find outthe influence of the quality of inpatient services on the interest in repeat visits of inpatients at the hospital. Subjects and Method: The design of this research is observational analytic with cross sectional approach. The population of this study were all inpatients at Hospital x, with samples taken as many as 89 respondents in May-June 2020.The sampling technique usednamely purposive sampling. The analysis prerequisite test is a simple logistic regression test.Results: There is an effect of the quality of inpatient services on the interest in repeat visits of inpatients at the hospital with a value (OR = 6.89; 95% CI: 2.62 to 18.14; sig: <0.001). Conclusion:Seeing the results of this study, it is necessary to improve the quality of inpatient services in order to meet patient expectations so that patients continue to choose inpatient services at the hospital.