Abstract:Day by day, users demand systems that fulfill their expectations. Often, users of a system are dissatisfied because systems do not meet their expectations. Indeed, user expectations vary, including unrealistic expectations -those that are without regard for constraints such as budget, time, manpower and so on. Even so, place of users' involvement in system development and implementation need to be recognized.Usability is an important aspect in system development and implementation. It is necessary to have an e… Show more
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