194 Hospital Food – An Evaluation of Patient Satisfaction With Lunchtime Meal and Audit of Compliance With Standards

Fitzgerald, Deirdre

doi:10.1093/ageing/afw159.176

Cited by 1 publication

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“…In other countries, the issue of choices is often related to the menu provided for patients, such as the menu not being elaborate enough, not providing vegetarian options, inadequate portion sizes, and the menu not being electronic. 8,19,24,29 In Malaysia, however, the argument was whether patients should be allowed to choose their food or not. Perhaps providing a menu would be beneficial, as it is an important tool to improving patients' food consumption.…”

Section: Providing Familiar Foodmentioning

confidence: 99%

Understanding Patients’ Meal Experiences through Staff’s Role: Study on Malaysian Public Hospitals

Vijayakumaran¹,

Eves

Lumbers

2018

Hosp Pract Res

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Background: One way to improve hospital food provision is certainly by understanding the management of hospital foodservices, but there is limited detailed information about staff roles in food provision in many hospitals around the world. Objective: The hospital meal experience of patients, a part of the services provided by hospitals, is becoming important. Therefore, the role of various hospital staff members was studied through their behavior, attitudes, and practices so as to understand how the foodservice system works to address patients' food consumption. Methods: This qualitative research used the convenient sampling method. Data was collected by interviewing twenty hospital employees with different job scopes (nurses, doctors, dietitians, foodservice managers, and directors of hospital foodservices) in 6 public hospitals. Results: Themes such as providing familiar food, food as the motivational factor for consumption, empathy shown by staff, and influences of the eating environment were identified using content analysis. Conclusion: The viewpoints and experiences of key stakeholders facilitated the understanding of various factors involved in the provision of hospital food which affect patients' decisions to accept and consume food.

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Section: Providing Familiar Foodmentioning

confidence: 99%