115 Family experiences of flying and testing: ‘fitness to fly’

Abstract

to-face. The DNA rate was 11.2%. In the three post-pandemic months this year, 101 clinics with 1171 patients were booked, 60.5% of these being telephonic, and total DNA was significantly reduced to 5.9% (p<0.05). Additionally, there was a 38% increase in the numbers of patients assessed in the clinic. Conclusions The shift from having only face-to-face clinics to virtual clinics has led to increase in the number of clinics allowing more patients to be assessed, with improved DNA rates during and after the pandemic. Given the nature of the specialty, a large proportion of children will continue to need on-site assessment, but the service challenges imposed by the pandemic has created opportunities for smarter and higher volume working using technological means within a busy outpatient service.