Percepção de Controlabilidade e Equidade da Avaliação de Desempenho

Abstract

We investigated the effects of environmental uncertainty, decentralization of decisions rights, and the use of subjective performance measures on managers' perceptions of outcome controllability and performance evaluation fairness. Based on a survey of 339 middle-and upper-level managers, our results suggest that environmental uncertainty adversely affects perceptions of outcome controllability and that this effect is not moderated by the decentralization of decision rights. Our results also show a positive association between perceived controllability and performance evaluation fairness. Although we found no direct effect of the use of subjective performance measures on perceived performance evaluation fairness, it appears to moderate the positive effect of perceived controllability on fairness. We also show that the positive effect of the use of subjective measures may depend on contextual and job-related factors. The overall results underscore the need to consider the organizational context (environmental uncertainty and decentralization of decision rights) to investigate how performance measures affect perceived controllability and fairness. Because perceived controllability and fairness affect individual attitudes and behaviors within an organization, our results have important implications for the design and use of performance evaluation systems.

Associação entre variáveis contingenciais e necessidade de informações gerenciais: um estudo empírico em micro e pequenas empresas

“…Apesar de ser praticamente impossível prever eventos que poderão afetar o ambiente organizacional (Schiehll & Landry, 2014), planejamento e um bom sistema de informações são cruciais para que sejam minimizados os riscos de decisões equivocadas. Como a incerteza tende a aumentar, se faz necessária a adoção de práticas e técnicas de previsão para que estratégias sejam implantadas visando preparar os gestores para eventos futuros (Bilk et al, 2017).…”