“…These implementations have shown that the lean techniques are effective in decreasing waiting times and the costs of healthcare institutions and in increasing the patient satisfaction (Antony et al , 2019). However, there are few studies in literature on the subject of the implementation of lean techniques in the pathology laboratory (Zarbo and D’Angelo, 2007; Raab et al , 2008; Serrano et al , 2010; Gijo et al , 2013; Hayes et al , 2014; Quetz et al , 2015; Yorukoglu et al , 2017; Cromwell et al , 2018; Durur and Akbulut, 2019). The majority of these studies have focused on improving the processes, and few have examined the effect of lean techniques on turnaround time in pathology laboratory (Raab, 2008; Sugianto et al , 2015; Alshieban and Al-Surimi, 2015; Gupta et al , 2018; Mujtabai et al , 2020).…”