A relational model for assessing internal communications and organizational bonds: the importance of affective relations and the role of the immediate supervisor
Denise Pragana Videira
Abstract:Purpose – To analyze the factors related to the internal communication process that influence the organizational bonds (commitment, entrenchment, and consent) between workers and their employing organizations.
Design/methodology/approach – Qualitative and quantitative research instruments were employed in a sample field consisting of four large organizations in Brazil. Findings emerged from Content Analysis, Exploratory Factor Analysis (EFA) and Structural Equation Modelling (SEM).The qualitative phase involve… Show more
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