Price level and brand knowledge and its effects on purchase behavior

Abstract

Purpose: this study aims to examine the impacts of price levels, high level vs. low level, associated to a known brand vs. an unknown brand over fairness perception, symbolism quality and purchase intention.Design/methodology/approach: one pre-experiment is conducted with a 2 (high price level vs. low price level) x 2 (known brand vs. unknown brand) between-subjects design and a sample of 152 jeans customers.Finding: the results indicate that different price levels with brand knowledge or without brand knowledge impact differently over customer behavior, mainly when it comes to quality, fairness, perceived value, symbolic value and purchase intention of the investigated product and that that the relation between symbolic value and purchase intention is totally mediated by the perceived fairness.Practical Implication: by understanding how customers integrate, relate and infer quality, fairness and symbolic aspects to products through their perceptions concerning price levels and brand knowledge levels, it is possible to supply marketing professionals with information that lead to better-informed choices about pricing policy and branding in their companies.Originality/value: among these research contributions, we emphasize the proposition of eleven research hypotheses that aim to better understand customer behavior from the manipulation of two variables: product price level and brand knowledge level and its impact on perceived quality, fairness, symbolism and purchase intention.

Analysis on The Effectiveness of VR Exclusive Games on Customers' Purchase Intention

“…To determine the effects of price on purchase intention, Tung in 1994, found that low-priced products would stimulate customers' purchase desire and influence their purchase intention [13]. Later, in 2020, Deonir et al found that higher pricing may make customers clarify that this product is of high quality, thus affecting customers' purchase intention [14]. In 2021, Sri Rahayu found that different kinds of customers would have different purchase intentions in the face of different prices [15].…”