Using the BSC for Strategic Planning of It (Information Technology) in Brazilian Organizations

Tonelli, Adriano Olímpio; Bermejo, Paulo Henrique de Souza; Zambalde, André Luiz

doi:10.4301/s1807-17752014000200008

Cited by 4 publications

(2 citation statements)

References 27 publications

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“…A tecnologia da informação e da comunicação (TIC) abrange de forma contínua a vida das pessoas. Atividades como agendamento de consultas médicas, movimentações bancárias, reconhecimento de voz, pilotos automáticos de aviões e até a economia com o crescimento do comércio eletrônico são exemplos de como a TIC maximiza tarefas humanas por meio da melhoria da eficiência e eficácia (Albertin, 2010; Tapscott, 1997). Derntl et Motschning-Pitrik (2005) e Rezende et Abreu (2011), a tecnologia da informação é qualquer recurso tecnológico e computacional (hardware, software e sistemas de telecomunicações) que processa dados e/ou informações de forma pontual ou sistematizada, podendo ser utilizado tanto em um produtos como em um processo, bem como tem um papel expressivo na vida de pessoas e organizações, ou seja, abrange todas as atividades que acontecem na sociedade e que dependem de recursos tecnológicos, porém, para Laurindo (2008), a TIC também envolve recursos humanos, administrativos e organizacionais.…”

Section: Tecnologia Da Informação E Comunicaçãounclassified

Planejamento Estratégico de TIC: uma proposta utilizando conceitos do SCRUM

Guimarães

Júnior

2018

S&G

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O uso da tecnologia da informação e comunicação (TIC) como vetor estratégico nas organizações e as constantes mudanças no ambiente interno e externo aumentaram a necessidade de um planejamento dedicado para essa área. Este artigo tem como objetivo propor um modelo de planejamento estratégico de tecnologia da informação e comunicação (PETIC) utilizando conceitos do framework Scrum. É uma pesquisa qualitativa, realizada a partir de um estudo de caso que utilizou a observação no Centro de Tecnologia da Informação e Comunicação (CTIC) da Universidade Federal do Amazonas (UFAM) e a pesquisa documental nos artefatos gerados durante seu processo de elaboração e execução do planejamento estratégico TIC para o período de 2016-2017. A proposta adiciona ao processo de PETIC elementos de agilidade, foco no alinhamento estratégico, redução de desperdícios, melhoria da comunicação, planejamento colaborativo e participativo, conceito de produção puxada, monitoramento contínuo, melhoria contínua de qualidade e artefatos que possibilitam um rastreamento de todo o processo de planejamento.

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Section: Tecnologia Da Informação E Comunicaçãounclassified

Planejamento Estratégico de TIC: uma proposta utilizando conceitos do SCRUM

Guimarães

Júnior

2018

S&G

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“…This concept was proven in a research conducted by Tonelli, Bermejo, & Zambalde, (2014). In the research, a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) processes was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems.…”

Section: Literature Reviewmentioning

confidence: 99%

Electronic Collaboration of Strategic Performance Management System (SPMS), Normative Funding (NF), and Organizational Performance Indicator Framework (OPIF) for Technological University of the Philippines

Mangaba

2017

IJCSR

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Purpose -The study of developing an integrated performance management aims to link planning, budgeting, and accountability elements of the performance management cycles in the university and to attain the effort of the GoP to develop a unique model of performance-based budgeting known as the Organizational Performance Indicator Framework (OPIF) in collaboration with other models of performance management Strategic Performance Management System (SPMS) and Normative Funding (NF) used by the university. To support the requirements for different agencies, this study aimed to develop and implement an Electronic Collaborative System that would contain the graphical user interface (GUI) and database definition and manipulation for the computerization on the implementation of SPMS, NF, and OPIF as one.Method -To meet the efficiency and effectiveness of the system, System Development Life Cycle was used as the method of developing the system because of the practicality of its stages to follow from an initial data gathering through maintenance of the completed project. Series of performance tests under different conditions were conducted to measure the functionality, reliability, usability, and efficiency of the software project.Results -The overall mean 4.16 gives the general interpretation that the study is accepted. This is the result of the mean scores per respondents from different criteria such as functionality, reliability, usability, and efficiency. The average mean ratings of possible users, IT experts, and personnel of the Planning Office are 4.50, 3.97, and 4.00, respectively.Conclusions -The findings of the study proved that the developed software is acceptable based on the indicators.Recommendations -The recommendations of the evaluators given based on the analysis of the study are: to conduct more tests in order to improve the efficiency of the system and in order to identify the possible enhancement of the functionality; to conduct an in-depth study to test whether the system project developed for TUP can be integrated to the existing system like ERS and Portal; maintain the system and monitor possible errors that were not anticipated in 67 the previous study; and to conduct other researches with other SUCs for the possible implementation of the system in a national level with consideration on the availability of IT infrastructure.Practical Implications -This study can be used by different SUCs sectors in decision making on how to better improve the performance of the institution aligned with the Success Indicators assigned to academic and can be easily validated and verified with the requirements of CHED and DBM. The collaboration of the requirements allows greater coordination between and among the management and the academic personnel.

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Strategic planning for the information development of IPDC (Instituto Profissional De Canossa) library using TOGAF method

Gusmao

Setyohadi

2017

2017 5th International Conference on Cyber and IT Service Management (CITSM)

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Using the BSC for Strategic Planning of It (Information Technology) in Brazilian Organizations

Cited by 4 publications

References 27 publications

Planejamento Estratégico de TIC: uma proposta utilizando conceitos do SCRUM

Planejamento Estratégico de TIC: uma proposta utilizando conceitos do SCRUM

Electronic Collaboration of Strategic Performance Management System (SPMS), Normative Funding (NF), and Organizational Performance Indicator Framework (OPIF) for Technological University of the Philippines

Strategic planning for the information development of IPDC (Instituto Profissional De Canossa) library using TOGAF method

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