Telecommuting and Hrm: A Case Study of an Information Technology Service Provider

Bernardino, André Fernandes; Róglio, Karina De Deá; Corso, Jansen Maia Del

doi:10.4301/s1807-17752012000200005

Cited by 5 publications

(3 citation statements)

References 18 publications

(18 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The distribution of managers and subordinates across core and supportive functional workspaces poses challenges for traditional performance evaluation techniques such as observation, and new evaluation criteria are needed (De Paoli & Ropo, 2015). In the present case, employees were judged on output rather than presence, which corroborates earlier research (Bernardino et al, 2012;Caillier, 2013;Vos & van der Voordt, 2001). On that basis, we formulated the following proposition.…”

Section: Leadershipsupporting

confidence: 81%

Understanding the Mechanisms of Activity-based Workspaces: A Case Study

Eismann

Pakos

Rücker

et al. 2021

Environment and Behavior

View full text Add to dashboard Cite

In recent years an increasing number of organizations have started to rethink their physical work environments and recognized the value of having activity-based workspaces (ABWs). This allows employees to choose freely between several work environments based on their specific task. There is growing debate amongst researchers about the effects of ABWs on employee behavior, but companies are still not aware of the options available or the consequences of moving to an ABW layout. This single-case, exploratory study uses 36 interviews and multiple data sources in a German organization leading in use of ABWs to generate insight into this topic. We develop a taxonomy of ABWs and analyze how various design parameters affect how people perform in ABWs regarding communication, leadership, working style, and work performance. We relate these findings to previous research and develop a cause-effects framework of ABWs. Against these findings, we generate recommendations for future research and practice.

show abstract

Section: Leadershipsupporting

confidence: 81%

Understanding the Mechanisms of Activity-based Workspaces: A Case Study

Eismann

Pakos

Rücker

et al. 2021

Environment and Behavior

View full text Add to dashboard Cite

show abstract

“…In literature, the case study conducted by Bernardino et al (2012) provides empirical evidence about the firm objectives when mobile forms of work for strategic reasons are adopted. The authors conducted a case study in a Brazilian IT industry, by interviewing 12 mobile employees working in the technical area of IT, six mobile workers' managers and one HR manager.…”

Section: Mobile Work Configurationsmentioning

confidence: 99%

“…Since companies can decide to adopt different mobile work configurations (Kietzmann et al, 2013;Taskin and Edwards, 2007;Bélanger and Allport, 2007;Bernardino et al, 2012), and given the existence of different types of tensions, the aim of this paper is to provide empirical evidence on the contextual conditions under which mobile forms of work are chosen, and the most relevant tensions that SMEs should deal with when they decide to adopt one particular mobile work practice. Thus, the following research questions are formulated: RQ1.…”

Section: Introductionmentioning

confidence: 99%

Exploring the tensions behind the adoption of mobile work practices in SMEs

Raguseo

Paolucci

Neirotti

2015

Business Process Management Journal

View full text Add to dashboard Cite

Purpose -The purpose of this paper is to understand the contextual conditions under which mobile forms of work are chosen by small and medium enterprises (SMEs) and the most relevant tensions that these firms should be able to face in order to be successful in the adoption of these forms of work. Design/methodology/approach -A survey analysis on 304 SMEs and an analysis of a collection of case studies were conducted to answer to the following research questions: what is the role of contextual conditions in shaping the way firms develop and use their mobile forms of work? Which tensions do SMEs need to manage when adopt a particular mobile form of work? Findings -In this paper, the authors found that SMEs choose different mobile forms of work according to the conditions under which they operate. For example, SMEs that adopt mobile forms of work for operational reasons are more capable of using IT to improve their external orientation. Moreover, the analysis of the configurations of mobile forms of work led to classify in a systematic way the managerial and organizational tensions, and to identify which tensions need to be managed in each mobile work configuration. For example, firms that adopt mobile work given individual employee requests need to manage human resource management tensions. Research limitations/implications -Future research should analyse in depth the jobs that are frequently engaged in mobility and the operational and strategic reasons of their mobility. Moreover, future research should analyse more in-depth companies' capability of managing tensions discussed in this paper. Practical implications -Managers should understand that mobile work is an essential element in the organizational strategy of SMEs, since it is a way to manage more effectively externally oriented business processes. Also policy makers should provide financial support for programmes aimed at promoting the importance of mobile forms of work, since they allow achieving different objectives and saving. Further, demand-oriented policies and experiences about mobile work adoption should be shared. Originality/value -The authors found scant empirical evidence on understanding the contextual conditions under which SMEs choose different mobile forms of work, and the most relevant tensions that SMEs should deal with when they decide for the adoption of a particular mobile work configuration. The value of this paper consists in filling this research gap.

show abstract

A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers

2022

View full text Add to dashboard Cite

Telework became a necessary work arrangement during the global COVID-19 pandemic. However, practical evidence even before the pandemic also suggests that telework can adversely affect teleworkers’ colleagues working in the office. Those regular office workers may experience negative emotions such as envy which, in turn, can impact work performance and turnover intention. In order to assess the adverse effects of telework on regular office workers, the study applies social comparison theory and suggests telework disparity as a new theoretical concept. From the perspective of regular office workers, perceived telework disparity is the extent to which they compare their office working situation with their colleagues’ teleworking situation and conclude that their teleworking colleagues are slightly better off than themselves. Based on social comparison theory, a model of how perceived disparity associated with telework causes negative emotions and adverse behaviors among regular office workers was developed. The data were collected in one organization with telework arrangements (N = 269). The results show that perceived telework disparity from the perspective of regular office workers increases their feelings of envy toward teleworkers and their job dissatisfaction, which is associated with higher turnover intentions and worse job performance. This study contributes to telework research by revealing a dark side of telework by conceptualizing telework disparity and its negative consequences for employees and organizations. For practice, the paper recommends making telework practices and policies as transparent as possible to realize the maximum benefits of telework.

show abstract

Telecommuting and Hrm: A Case Study of an Information Technology Service Provider

Cited by 5 publications

References 18 publications

Understanding the Mechanisms of Activity-based Workspaces: A Case Study

Understanding the Mechanisms of Activity-based Workspaces: A Case Study

Exploring the tensions behind the adoption of mobile work practices in SMEs

A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers

Contact Info

Product

Resources

About