The E-Government and the New Challenges of the European Single Market

Abstract

Motivating enterprises by provision of e-government services in Europe acts as a powerful incentive for enterprises, in particular for small and medium sized enterprises, to adopt electronic ways of working in their dealings with public administration. A leading example is eprocurement, which facilitates the integration of public administration requirements into the work processes of enterprises and so contributes to building of the European business environment that encourages and supports entrepreneurs and competitiveness. New needs arise for e-government services in support of this type of cross-border users. The introduction of electronic invoicing systems in public administrations would generate savings both for the public bodies as well as the suppliers interacting with it. These activities covered by the IDABC work programme since 2005 produce guidelines for the implementation of e-procurement systems. The objective is to contribute to the use of electronic invoices in the public sector according to the i2010 e-government action plan and the e-procurement action plan.Keywords: European Union; single market; e-government; e-procurement; IDABC programme. Dada a crescente globalização dos mercados e a significativa mobilidade dos factores de produção, não é possível abordar o conceito de competitividade somente pela existência, ou não, de recursos, já que o que determina a competitividade a prazo é, essencialmente, a forma como esses recursos são utilizados, nomeadamente em termos da obtenção de valor acrescentado.O benchmarking, enquanto porta aberta aos melhores desempenhos e melhores práticas de gestão, poderá revelar-se um excelente instrumento de gestão. Por um lado, procura ajudar as organizações a concentrarem-se mais na obtenção de melhorias significativas e não apenas no simples crescimento, facilitando a identificação dos