Erp Systems Implementation in Complex Organizations

Fontana, Rafaela Mantovani; Neto, Alfredo Iarozinski

doi:10.4301/s1807-17752009000100004

Cited by 8 publications

(9 citation statements)

References 25 publications

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“…It is useful for complex organizations in many ways. Fontana and Neto (2009) argued that the ERP implementation, considered as a great organizational change, in complex organizations helps in addressing problems related to product uncertainty, responding to technological and market needs, increasing customer confidence, providing growth opportunities for the firm/organization, capturing more added values, linking market demand and use.…”

Section: Literature Reviewmentioning

confidence: 99%

The social impacts of ERP implementation on employees and work environments in higher education institutions

Omar¹

2020

Int. j. adv. appl. sci.

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Numerous studies have been concerned with investigating the key success factors (KSFs) of implementing ERP systems. Very little has been done. However, on the social impacts of technological innovations and, more particularly, ERP implementation processes on employees and work environment. As this, this study seeks to understand the impact of implementing ERP systems on the work environment and employees' careers with a focus on Higher Education institutions in Saudi Arabia. The study is based on a quantitative and qualitative analysis of data collected from the survey, interview, and organizational documents. Results indicate that employees' negative perceptions of the impact of the implementation of the ERP system on their social life and work environment have a close relationship to their satisfaction with the new system. For the successful implementation of the new system, this study suggests that employees' concerns and problems should be considered. This can be done by means of more employee involvement and effective training. ERP researchers and designers are finally recommended to find solutions that are more tailored to the needs and convenience of the employees and the workforce. Organizations and institutions are also recommended to create a proper working environment prior to and during the ERP implementation processes. Although the study is limited to the Saudi Higher Education institutions, the findings can be extended to the other departments and Ministries.

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Section: Literature Reviewmentioning

confidence: 99%

The social impacts of ERP implementation on employees and work environments in higher education institutions

Omar¹

2020

Int. j. adv. appl. sci.

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“…Enterprise Resource Planning (ERP) systems are information systems that integrate business information from organizations. Organizations that want to implement an ERP can choose from ERP as a software package and then adjust the business process accordingly or adapt the software to the current business process (Boonstra, 2006;Fontana & Iarozinski, 2009). Because these systems influence the internal and external operations of an organization, an implementation is critical for the performance and survival of the organization (Boonstra, 2006).…”

Section: Implementmentioning

confidence: 99%

“…In an ERP implementation, but also in the blockchain, it is the stakeholders who must make this implementation a success (Fontana & Iarozinski 2009, Mitchell, Agle & Wood, 1997Levin 1995;Maurer, 2002;Urwin, 2001). Different types of entities can be stakeholders, such as people, groups within and outside the organization.…”

Section: Stakeholdersmentioning

confidence: 99%

“…The stakeholders are constantly adapting and are influenced by circumstances that are certainly not foreseen. The information about the status of the elements cannot be fully known, and the elements are related through a wide range of inter-relationships (Fontana & Iarozinski, 2009). Every definition of complexity can be attributed to the viewer's perception (Edmonds, 1999).…”

Section: Complexity (Barrier)mentioning

confidence: 99%

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Complexity Perception Among Stakeholders of Blockchain Implementations: Can We Use a Measuring Instrument for this?

Tesselhof

Veuger

2019

IJAS

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Blockchain is a (basic) technology that has made its mark in recent years. Blockchain is viewed just like the internet as a basic technique. One reason for implementing a blockchain is that it can make the purchase of a number of applications superfluous, because it can also offer the most important functionalities of these applications. Complexity perception is a concept that can be the subject of much debate. It is not easy to define, and yet people want to get a grip on it. This grip can be that people want to measure it. From research in 2017, a model (prototype) of a measuring instrument was designed in which complexity perception among stakeholders of an ERP implementation is measured (Tesselhof, 2018). Further research into what is already known about blockchain implementations in order to gain more control and understanding as well as research into the use of the measuring instrument in a blockchain implementation is necessary.

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“…Marnewick and Labuschagne (2005) know ERP as a software package for business which lets organisation to integrate and automate its business processes, share data and real-time access to information. Fontana and Neto (2009) know this system as a IS which integrates all the business information and provides abilities of process control and unique information flow. This computerised system is used for inside and outside resource management of an organisation such as tangible and intangible assets, financial resource, material and human resource (Jain, 2011).…”

Section: Enterprise Resource Planningmentioning

confidence: 99%

Does ERP have benefits on the business intelligence readiness? An empirical study

Rouhani

Mehri

2016

IJISCM

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Business intelligence is an essential part of business analytics and decision support in organisational environment and its readiness is the first and vital step. The goal of this research is the study the enterprise resource planning (ERP) implementation benefits on the business intelligence (BI) readiness. In this research a survey has been guided based on 28 hypothesises which were designed through seven ERP implementation benefits and four BI readiness criteria that were extracted from literature review. The Pearson correlation test was utilised to analysis the questionnaire data of 54 firms. The results of Pearson correlation test shows 17 positive relations between ERP implementation benefits and BI readiness criteria. Consequently 'decisional empowerment', 'improved interaction with customers', 'improved decision-making process', 'increased flexibility in information generation', 'increased IT infrastructure capability', 'integrated information across the enterprise' and 'improved information flow among departments' as ERP implementation benefits lead to BI readiness in organisation. This research would be useful for CIO of firms to prepare their organisations for BI utilisation by ERP implementation. Also insights about ERP effects and relations to readiness level of BI are the main outcomes of the current research.

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Erp Systems Implementation in Complex Organizations

Cited by 8 publications

References 25 publications

The social impacts of ERP implementation on employees and work environments in higher education institutions

The social impacts of ERP implementation on employees and work environments in higher education institutions

Complexity Perception Among Stakeholders of Blockchain Implementations: Can We Use a Measuring Instrument for this?

Does ERP have benefits on the business intelligence readiness? An empirical study

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