2011
DOI: 10.1590/s1415-65552011000200006
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Intellectual capital: perceptions of productivity a and investment

Abstract: This study focuses on the influence intellectual capital has on employees' perceptions as related to both company investments and productivity levels. The data was obtained from 440 employees at 13 Portuguese companies. Both ANOVA and Regression Analysis were conducted in order to understand the impact three Intellectual Capital Scale components have on perceptions of investment and organizational productivity. Results show that companies with higher scores of Structural Capital have a lower perception of inve… Show more

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Cited by 21 publications
(24 citation statements)
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“…Customer relationships are considered the most important type of RC [33]. In some studies, customer capital is used instead of RC as one of three sub-components [37].…”
Section: Ic and Its Componentsmentioning
confidence: 99%
“…Customer relationships are considered the most important type of RC [33]. In some studies, customer capital is used instead of RC as one of three sub-components [37].…”
Section: Ic and Its Componentsmentioning
confidence: 99%
“…Relationship between workers, employer-employee relationship, turnover, problems when someone leaves the company, difficulty in assessing the consequences of decisions. Ferreira and Martinez (2011) Learning culture Opportunities for continuous learning; questioning and dialogue; collaboration and team learning, systems to capture and share learning; delegation of power and responsibility; development of the organization's systemic vision; stimulating strategic leadership towards learning.…”
Section: Human Capitalmentioning
confidence: 99%
“…Human Capital represents the knowledge acquired from individual employee's skills, experience and expertise. In this sense, distinct employee profiles provide diverse components of human capital, bringing added value to the organizational ( Ferreira andMartinez, 2011, Sharabati et al, 2010) . This crucial dimension of intellectual capital involves essential knowledge to perform tasks and is considered its most complex dimension because it is difficult to imitate or replace (Walsh , Enz, and Canina, 2008).…”
Section: Concepts and Basic Theoretical Background • Intellectual Capmentioning
confidence: 99%
“…Customer Capital is considered a market-based asset that is obtained through affiliation with a brand. It deals with the external environment, and consists of knowledge about marketing, customer appeal and distribution channels (Ferreira and Martinez, 2011) . Relational capital is a company's relationship with its customers and with its network of suppliers, strategic partners and shareholders.…”
Section: • Customer Capital ( Relational Capital)mentioning
confidence: 99%