2013
DOI: 10.1590/s1413-81232013000100016
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Prestação de serviços de manutenção predial em Estabelecimentos Assistenciais de Saúde

Abstract: Provision of building maintenance services in healthcare facilitiesResumo O objetivo do trabalho foi avaliar (através

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Cited by 15 publications
(17 citation statements)
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“…In agreement with the one approached by Amorim et al (2013), when citing Sundbo and Gallouj (1998) on the increase of organizational performance, this study considers that the application of the QTE through this approach of these authors, will lead to improvement in the prevention of failures, as well as the rapid identification of these in what refers to the exchange of materials and equipment in non-conformity or with a lagged useful life. …”
Section: Innovation For Operational Improvement Of Building Maintenansupporting
confidence: 65%
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“…In agreement with the one approached by Amorim et al (2013), when citing Sundbo and Gallouj (1998) on the increase of organizational performance, this study considers that the application of the QTE through this approach of these authors, will lead to improvement in the prevention of failures, as well as the rapid identification of these in what refers to the exchange of materials and equipment in non-conformity or with a lagged useful life. …”
Section: Innovation For Operational Improvement Of Building Maintenansupporting
confidence: 65%
“…The innovation is correlated to the increase in organizational performance, as well as to several administrative theories, mainly Contingency, since innovation tends to be a response to changes imposed by external and internal environments, as discussed by Amorim et al (2013). This author cites Sundbo and Gallouj (1998) to remind us that service innovation comprises an incremental phenomenon, easier for imitation by competitors and with less development time when compared to the innovation of materials; because these variants lead to constant changes in the performance of services, highlighting them in the consumer market.…”
Section: Innovati On Conceptsmentioning
confidence: 99%
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“…As the allocation of financial resources for the maintenance of infrastructures of public health facilities is scarce in the country 26 , part of the improvement of the infrastructures observed in municipalities' pharmacies with RFM may be due to the shorter operating times of these establishments and not to the existence of the Program in itself. Thus, future studies are necessary to verify if these differences between municipalities' pharmacies with or without RFM will be maintained, regardless of the time of operation of the same.…”
Section: Discussionmentioning
confidence: 99%
“…Segundo Starfield, 24 a estrutura física das unidades de saúde faz parte de um dos componentes de análise do sistema de serviços de saúde, no entanto, segundo Amorim et al, 25 os projetos de estrutura física e instalações ainda não são adotados em alguns estabelecimentos de saúde, comprometendo, desse modo, a análise da qualidade do serviço.…”
Section: Resultsunclassified