Use of performance indicators in the nursing service of a public hospital

Gabriel, Carmen Silvia; Melo, Marcia Regina Antonieto da Costa; Rocha, Fernanda Ludmila Rossi; Bernardes, Andréa; Miguelaci, Tatiana; Silva, Maria de Lourdes Prado

doi:10.1590/s0104-11692011000500024

Cited by 26 publications

(30 citation statements)

References 9 publications

(9 reference statements)

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“…26 Therefore, the number of wheelchairs in the institution is questioned, which may corroborate the nurses' unsatisfactory performance in planning to provide transportation for the children.…”

Section: Discussionmentioning

confidence: 99%

Competências Do Enfermeiro Na Prevenção De Quedas Em Crianças À Luz Do Consenso De Galway

Gurgel

Ferreira²,

Sandoval³

et al. 2017

Texto contexto - enferm.

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Objective: to analyze nurses' abilities regarding the prevention of falls in hospitalized children in light of the Galway Consensus.Method: a cross-sectional study was conducted with 40 nurses who worked in the open hospitalization units of a pediatric hospital. Data collection was performed through the application of a questionnaire with validated content. The actions performed by the nurses, according to the fall prevention protocol, were related to the eight domains of the Galway health promotion competency model. Statistical analysis and professional performance analysis were performed.Result: the domain of competence leadership was present in all actions (15). The other areas of competence were presented in the following frequencies: advocacy (9 actions), catalyzing changes (6 actions), implementation (6 actions), planning (3 actions), partnerships (3 actions), needs assessment (2 actions) and impact assessment (2 actions).Conclusion: the competence domains were considered in at least two fall prevention actions. The importance of the identification of nurses' competences in the prevention of falls of hospitalized children is highlighted, aiming to improve the quality of care and, consequently, to reduce unsafe actions. COMPETÊNCIAS DO ENFERMEIRO NA PREVENÇÃO DE QUEDAS EM CRIANÇAS À LUZ DO CONSENSO DE GALWAY RESUMOObjetivo: analisar as competências do enfermeiro na prevenção de quedas de crianças hospitalizadas, à luz do Consenso de Galway.Método: estudo transversal, realizado com 40 enfermeiras que atuavam nas unidades abertas de internação de um hospital pediátrico. Coleta dos dados realizada mediante aplicação de um questionário com conteúdo validado. Foram relacionadas as ações executadas pelas enfermeiras, segundo o protocolo de prevenção de quedas, com os oito domínios do modelo de competências para promoção da saúde de Galway. Procedeu-se à análise estatística e análise do desempenho dos profissionais.Resultado: o domínio de competência liderança esteve presente em todas as ações (15). Os demais domínios de competência apresentaramse na nas seguintes frequências: defesa (9 ações), catalisar mudanças (6 ações), implementação (6 ações), planejamento (3 ações), parcerias (3 ações), avaliação das necessidades (2 ações) e avaliação do impacto (2 ações).Conclusão: os domínios de competência foram contemplados em pelo menos duas ações de prevenção de quedas. Destaca-se a importância da identificação das competências de enfermeiros na prevenção de quedas de crianças hospitalizadas, visando melhoria da qualidade assistencial e, consequentemente, redução de atos inseguros. DESCRITORES: COMPETENCIAS DEL ENFERMERO EN LA PREVENCIÓN DE CAÍDAS EN NIÑOS A LA LUZ DEL CONSENSO DE GALWAY RESUMENObjetivo: analizar las competencias del enfermero en la prevención de caídas de niños hospitalizados, a la luz del Consenso de Galway.Método: estudio transversal, realizado con 40 enfermeras que actuaban en las unidades abiertas de internación de un hospital pediátrico. La recolección de los datos realizada mediante la...

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Section: Discussionmentioning

confidence: 99%

Competências Do Enfermeiro Na Prevenção De Quedas Em Crianças À Luz Do Consenso De Galway

Gurgel

Ferreira²,

Sandoval³

et al. 2017

Texto contexto - enferm.

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“…The quality of care is often evaluated from the perspective of structure and process by enabling nurses' information desired under in the context of nursing the Nursing, with little focus on the final evaluation of results, which implies analyzing results that are related to the work of all professionals involved in giving assistance [22,23] .…”

Section: Resultsmentioning

confidence: 99%

“…Hospital institutions traditionally use production indicators related to the number of hospital beds [22] , but at the institutions under analysis, only one of the nursing services indicated one of these indicators, which is the bed replacement and renewal index, used by 5.9% for the purpose of service assessment.…”

Section: Resultsmentioning

confidence: 99%

“…The CQH does not use the non-compliance indicator in nursing research [22] , which is, however, calculated in 11.8% of hospitals, where the following formulae are adopted: total cases of non-compliance with the item investigated multiplied by 100/total compliance + cases of non-compliance with the same item; and the number of patient files complying multiplied by 100/total number of files analyzed.…”

Section: Resultsmentioning

confidence: 99%

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Usage of quality indicators in hospital nursing services in Brazil

Gabriel

Ramos

Boldrini

et al. 2013

JHA

Self Cite

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Quality indicators are tools to measure the quality of care. Objective:To identify the quality indicators adopted by nursing services of hospitals in the state of São Paulo, Brazil. Method:A cross-sectional, non-experimental, descriptive and quantitative approach, performed in seventeen teaching hospitals in the state of São Paulo, Brazil, using a questionnaire answered by the head of the Nursing Service.Results: Only 5.9% of hospital nursing services do not adopt indicators, showing concern for the quality of care. There is a preference for the adoption of care indicators. Conclusion:A culture of adoption and analysis of indicators exists in hospital nursing services and the indicators are related to classical nursing care processes, with less emphasis on the adoption of indicators related to human resource management and user satisfaction.

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“…In this section, elaborating and using indicators of patient care evaluation is an important tool for analyzing work processes, allowing for reflections and improvements that have an impact on patient safety (7) .…”

Section: Introductionmentioning

confidence: 99%

Indicadores para avaliação da qualidade da assistência de enfermagem: estudo descritivo-exploratório

Pinto

Ferreira

2017

Online braz j nurs

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Aim: to identify the main indicators for assessing the quality of nursing care from the perspective of nurses.Method: this is a descriptive-exploratory study involving a qualitative approach, with 14 nurses from the medical clinic units of a university hospital in Rio de Janeiro. The data were collected by semi-structured interview and treated by descriptive statistics and content analysis. Results: according to nurses' reports, the three priority indicators were: incidence of pressure injury, incidence of fall, and incidence of phlebitis. Conclusion:The evaluation of the risk factors that may trigger pressure injury, fall and phlebitis are within the scope of the nurse, who can develop preventive strategies that are based on nursing protocols such as change of position, evaluation and change of vascular access devices.

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Use of performance indicators in the nursing service of a public hospital

Cited by 26 publications

References 9 publications

Competências Do Enfermeiro Na Prevenção De Quedas Em Crianças À Luz Do Consenso De Galway

Competências Do Enfermeiro Na Prevenção De Quedas Em Crianças À Luz Do Consenso De Galway

Usage of quality indicators in hospital nursing services in Brazil

Indicadores para avaliação da qualidade da assistência de enfermagem: estudo descritivo-exploratório

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