Percepção de bloqueio/facilitação de comunicação: um experimento

Abstract

Based on the reference work of FORREST (1983), we conducted an experiment in order to determine how interviewees (6th semester nursing undergraduate course) perceive a dialogue, taking into consideration 12 items of evaluation (opening, interest, changing subject, directed questions, disapproval of the subject, tranquility, tension, counseling, recognizing feelings, reflection about the topics, approval, and flight from the topics). Treatment consisted of interviews with different proportions of categories of facilitating (F) and blocking (B) communication: Group A-55% F category and 45% B category; Group B-75% B category and 25% F category. There was no statistical difference between groups in terms of any of the proposed evaluation items. We emphasize the fact that the interviewer was known by interviewees. The topic was easy to approach and the level of relationship was of the horizontal type.