“…Founded in 1860, the Caixa retained, in September 2013, over US$ 384 billion in assets, 123,969 employees, 3,176 branch offices and a 17.0 Basel Accord Capital Adequacy Ratio (Central Bank of Brazil, 2014). Comparison of Caixa performance with private banks; analysis of balance sheets, branch office level data and point-of-sale traffic in branch offices and bank correspondents; and interviews with over 182 clients, staff and management of the Caixa and other banks confirm previous case studies (Mettenheim, 2006) and comparative (Ayadi et al, 2010) findings that many public savings banks have realized competitive advantages over private and foreign banks (even, and especially, after liberalization of national banking systems). This counters expectations that opening banking and credit markets would lead to the dominance of private and foreign banks and provides new concepts, theories, and policy alternatives that avert biases in microfinance toward private banks, non-governmental organizations and market funding.…”